Important Message for Recipients Receiving SSP Benefits - April Payment Date Change for Direct Deposit

State Supplement Program (SSP) benefit direct deposit payments for April 2017 will be directly deposited on March 27, 2017. Paper checks are scheduled to arrive on or about March 31, 2017. This direct deposit payment schedule change is necessary to complete State Fiscal Year 2016-2017 closeout activities. This does not change the payment schedule for federal Supplemental Security Income (SSI) or any other benefits issued by the U.S. Social Security Administration. Please call the SSP Customer Support Center at 1-855-488-0541 between 8:30 am and 4:45 pm Monday through Friday if you have any questions.

Mensaje Importante para los Beneficiarios de Subsidios SSP – Cambio de Fecha del Pago de Abril de Depósito Directo

Last updated: March 17, 2017 at 10:00 AM

Fair Hearings

OTDA Home Programs & Services Fair Hearings Request Compliance with a Fair Hearing

Request Compliance with a Fair Hearing Decision

If you have received a fair hearing decision that says that your local agency should do something and you believe that they haven't done it, you may submit a Compliance Complaint to us.

You may submit a Compliance Complaint in any of the following ways:

Online Compliance Request Form

You may submit a Compliance Complaint using the Fair Hearing Online Compliance Complaint Form. You must have JavaScript enabled in order to use the online forms.

Mail or Fax a Printable Compliance Request Form

Fill out the "Request for Compliance" (Form OAH-4482, Page 2) that came with the Fair Hearing decision you received in the mail or complete a printable version of the Fair Hearing Compliance Complaint Form (PDF).

This form may be faxed to 518-473-6735 or mailed to the following address:

New York State Office of Temporary and Disability Assistance
Office of Administrative Hearings
P.O. Box 1930
Albany, NY 12201-1930

Submit a Compliance Request by Telephone

You may submit a request for compliance by calling our statewide toll-free number: 1 (877) 209-1134

Speech or Hearing Impaired Individuals

Please contact the New York Relay Service at 711 and request that the operator call us at 1 (877) 502-6155. Service at this number will only be provided to callers using TDD equipment.

Submit a Compliance Request in Person

You may submit a request for compliance in person at the following address:

New York City
Office of Temporary and Disability Assistance
Office of Administrative Hearings
14 Boerum Place, 1st Floor
Brooklyn, New York 11201
Directions to 14 Boerum Place

Albany
Office of Temporary and Disability Assistance
Office of Administrative Hearings
40 North Pearl Street, 15th Floor
Albany, New York 12243

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