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Monroe County Child Support Program Tops in New York State

State Agency Presents Award to County Officials

October 2, 2014 - The New York State Office of Temporary and Disability Assistance (OTDA) today announced that the Monroe County Department of Human Services is being recognized for having the top performing child support enforcement unit in New York State for 2013.

Monroe County is being honored as best among large counties for its success in establishing paternity, establishing child support orders, and collecting child support payments.

“Child support is a vital source of income for single-parent households and often is the difference between relying on assistance and remaining self-sufficient,” said OTDA Commissioner Kristin M. Proud. “Monroe County is truly a leader in the work it does on behalf of children and families and I commend its entire child support staff for their professionalism and dedication to this mission.”

“Monroe County is honored to be leading the State in overall best performance for large counties when it comes to child support services,” said Monroe County Executive Maggie Brooks. “Thank you to the dedicated men and women of the Child Support Enforcement Unit, who work every day to ensure the well-being of vulnerable families and children throughout our community.”

Child support services are provided by the local child support enforcement units of the 57 counties and New York City. In 2013, more than $1.8 billion was collected on behalf of custodial parents and their children in New York State, including $70.5 million in Monroe County.

In 2013, Monroe County established paternity in 94.4 percent of cases it handled, well above the statewide rate of 85.3 percent, and had a child support order established in 90.1 percent of cases, exceeding the statewide rate of 81 percent.

In addition to Monroe, Saratoga County was recognized as tops overall among medium-sized counties and Schoharie County as best overall among small counties. Programs honored as most improved in the state were New York City, large counties, Rockland County, medium-sized counties, and Delaware County, small counties.

Child support services are available to any parent, guardian, or caretaker of a child for whom child support is needed, regardless of income. After applying, local county child support enforcement units provide assistance in:

  • Locating noncustodial parents;
  • Establishing legal paternity for children born to unmarried parents;
  • Obtaining a court order for financial support and health insurance coverage;
  • Collecting child support payments; and
  • Providing enforcement services when noncustodial parents fail to pay their child support.

For additional information on child support services, please visit the OTDA child support website at

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