UPSTATE ONLY MESSAGE  
DSS-4357EL                                                                
WGIUPD                  GENERAL INFORMATION SYSTEM               05/10/01 
                   DIVISION:  Temporary Assistance 

GIS 01 TA/DC013                                                            

TO:  		Commissioners; EBT Coordinators; IM Directors; FS Directors  
                                                                          
FROM:  	Patricia A. Stevens, Deputy Commissioner                           
       		Division of Temporary Assistance                                
SUBJECT:  Correction to GIS TA DC011 "Discontinuance of EBT Recipient   
          		Training Helpline"                                            
                                                                        
EFFECTIVE DATE:  Immediately                                             
CONTACT PERSON:  Alfred Bouchard (518) 474-4231 Jim Karins (518) 474-5396  
                               
GIS TA DC011, issued April 30, 2001, informed districts of the discontinuance of the EBT Recipient Training Helpline on April 30, 2001.  That GIS  incorrectly listed the Citibank Customer Service telephone number as 1-800-328-6399.  The correct telephone number is 1-888-328-6399, and is the same telephone number that is printed on the EBT brochures and the CBIC and Vault cards.

We apologize for any inconvenience the incorrect telephone number may have caused.