COVID-19 Resources for Individuals and Families

Emergency Rental Assistance Program

The New York State Emergency Rental Assistance Program (ERAP) will provide significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing rental arrears, temporary rental assistance and utility arrears assistance.

IRS Stimulus Payment

If you are not required to file taxes, you may need to use a new IRS tool to bring home an Economic Impact Payment. The IRS has created a simple form to submit your information to receive your payment of up to $1,200 per person and up to $500 per child. Learn more:

• Don’t Miss Out on Your Stimulus Payment Flyer (Ayuda Económica Para Los Neoyorquinos NecesitadosEn Español)
• Economic Help for New Yorkers in Need Flyer (No Se Pierda Su Pago De EstímuloEn Español)

Additional Resources

The following are resources with COVID-19 specific information on certain programs and services.

P-EBT and SNAP COVID-19 Information

Information on the Pandemic Electronic Benefit Transfer (P-EBT) Food Benefits and the Supplemental Emergency Allotment of SNAP Benefits for households.

Find Your Regional Food Bank

Locate a food bank in your area.

Child Support Services COVID-19 Frequently Asked Questions

Answers to many commonly asked questions for Custodial and Noncustodial Parents, and Employers.

COVID-19 Provider Resources

Emergency Rental Assistance Program

The New York State Emergency Rental Assistance Program (ERAP) will provide significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing rental arrears, temporary rental assistance and utility arrears assistance.

Guidance Documents for Supportive Housing

Provide general information or guidance regarding COVID-19 to assist supportive housing providers.

• 06/16/21 - Interim Guidance for Operators of Congregate Facilities Providing Shelter to Individuals Who are Homeless
• 09/29/20 - Interim Guidance for Operators of Congregate Facilities Providing Shelter to Individuals Who are Homeless
• 03/31/20 - Interim Guidance for Operators of Facilities Providing Housing to Individuals who are Homeless and Supportive Housing, or Organizations Making Referrals to Such Facilities
• 03/31/20 - Frequently Asked Questions from Supportive Housing Providers RE: COVID-19

Office of Administrative Hearings Transmittals

Provide immediate direction about current OTDA program policy and procedures regarding COVID-19 to Fair Hearings Workers.

• 04/16/20 - 20-03 Allowing or Requiring Fair Hearing Appearances by Written, Telephonic, Video or Other Electronic Means

Temporary Assistance General Information System (GIS) Messages

Provide immediate direction about current OTDA program policy and procedures regarding COVID-19 to local social services districts.

• 09/07/22 - 22TA/DC083 — COVID-19 September Emergency Allotments to SNAP Households
  • 22TA/DC083 — Attachment 1 — Updated FAQs for the Emergency Allotment of SNAP Benefits
• 08/05/22 - 22TA/DC076 — COVID-19 August Emergency Allotments to SNAP Households
  • 22TA/DC076 — Attachment 1 — Updated FAQs for the Emergency Allotment of SNAP Benefits
• 07/18/22 - 22TA/DC072 — COVID-19 TA and SNAP Telephonic Signature Waiver Extension
• 07/07/22 - 22TA/DC068 — COVID-19 July Emergency Allotments to SNAP Households
  • 22TA/DC068 — Attachment 1 — Updated FAQs for the Emergency Allotment of OTDA Benefits
• 07/01/22 - 22TA/DC066 — COVID-19 TA and SNAP Telephonic Signature Waiver Extension
• 06/06/22 - 22TA/DC055 — COVID-19 June Emergency Allotments to SNAP Households
  • 22TA/DC055 — Attachment 1 — Updated FAQs for the Emergency Allotment of SNAP Benefits
• 05/04/22 - 22TA/DC043 — May Emergency Allotments to SNAP Households
  • 22TA/DC043 — Attachment 1 — Updated FAQs for the Emergency Allotment of SNAP Benefits
• 04/26/22 - 22TA/DC038 — COVID-19 TA and SNAP Interview Adjustment and Telephonic Signature Waiver Extensions
• 04/06/22 - 22TA/DC031 — COVID-19 April Emergency Allotments to SNAP Households
  • 22TA/DC031 — Attachment 1 — FAQs for the Emergency Allotment of SNAP Benefits
• 03/16/22 - 22TA/DC026 — COVID-19 SNAP Interview Adjustment and Telephonic Signature Waiver Extensions
• 03/04/22 - 22TA/DC021 — COVID-19 March Emergency Allotments to SNAP households
  • 22TA/DC021 — Attachment 1 — Updated FAQs for the Emergency Allotment of SNAP Benefits
• 02/08/22 - 22TA/DC014 — COVID-19 February Emergency Allotments to SNAP Households
  • 22TA/DC014 — Attachment 1 —Frequently Asked Questions for the Emergency Allotment of SNAP Benefits
• 01/25/22 — 22TA/DC009 — Guidance on Voluntary Quit and Good Cause Determinations as it relates to COVID-19 Vaccination and Testing Mandates for Temporary Assistance (TA) and Supplemental Nutrition Assistance Program (SNAP) employment and work activities
• 01/04/22 - 22TA/DC001 — COVID-19 January Emergency Allotments to SNAP Households
  • 22TA/DC001 — Attachment 1 — Frequently Asked Questions for the Emergency Allotment of SNAP Benefits
• 12/21/21 - 21TA/DC086 - 2021-2022 Home Energy Assistance Program (HEAP) Emergency Benefit Component Opening and Increased Benefits
• 12/20/21 - 21TA/DC085 - COVID-19 SNAP Interview Adjustment and Telephonic Signature Waiver Extensions
• 12/09/21 - 21TA/DC083 — COVID-19 December Emergency Allotments to SNAP Households
  • 21TA/DC083 — Attachment 1 — FAQs for the Emergency Allotment of SNAP Benefits
• 11/08/21 - 21TA/DC074 — COVID-19 November Emergency Allotments to SNAP Households
  • 21TA/DC074 — Attachment 1 — Frequently Asked Questions for the Emergency Allotment of SNAP Benefits
• 07/30/21 - 21TA/DC053 — COVID-19 SNAP Interview Adjustment and Telephonic Signature Waiver Extensions
• 07/16/21 - 21TA/DC052 — Federal Emergency Management Agency (FEMA) COVID-19 Funeral Assistance
  • 21TA/DC052 — Attachment 1 — Funeral Assistance FEMA blue
  • 21TA/DC052 — Attachment 2 — Funeral Assistance Flyer
• 06/28/21 - 21TA/DC045 — Continued Assistance for Office of Refugee Resettlement (ORR) Populations Affected by COVID-19, through September 30, 2021
• 06/17/21 - 21TA/DC041 — COVID-19 June Emergency Allotments to SNAP Households
  • 21TA/DC041 — Attachment 1 — Updated FAQs for the Emergency Allotment of SNAP Benefits
• 05/07/21 - 21TA/DC026 — COVID-19 May Emergency Allotments to SNAP Households
  • 21TA/DC026 — Attachment 1 — FAQ for the Emergency Allotment of SNAP Benefits
• 04/09/21 - 21TA/DC019 — COVID-19 April Emergency Allotments to SNAP Households
  • 21TA/DC019 — Attachment 1 — Frequently Asked Questions for the Emergency Allotment of SNAP Benefits
• 03/29/21 - 21TA/DC016 — COVID-19 TA Waiver Extension Dates and SNAP Interview Waiver Extensions
• 03/04/21 - 21TA/DC011 — COVID-19 March Emergency Allotments to SNAP Households
  • 21TA/DC011 — Attachment 1 — Frequently Asked Questions for the Emergency Allotment of SNAP Benefits
• 03/04/21 - 21TA/DC010 — Continued Assistance for Office of Refugee Resettlement (ORR) Populations Affected by COVID-19
• 02/19/21 - 21TA/DC009 — COVID-19 February 2021 Emergency Allotments to SNAP Households
  • 21TA/DC009 — Attachment 1 — FAQs for the Emergency Allotment of SNAP Benefits
• 01/13/21 - 21TA/DC003 — COVID-19 January 2021 Emergency Allotments to SNAP Households
  • 21TA/DC003 — Attachment 1 — FAQs for the Emergency Allotment of SNAP Benefits
• 12/23/20 - 20TA/DC114 — Guidance on TA and SNAP Employment Requirements during the COVID-19 Pandemic
• 12/18/20 - 20TA/DC113 — COVID-19 TA Waiver Extension Dates
  • 20TA/DC113 — Attachment 1 — SNAP-Only Application
  • 20TA/DC113 — Attachment 2 — PA, SNAP, or MA on a PA Case Application
• 12/08/20 - 20TA/DC109 — COVID-19 December Emergency Allotments to SNAP Households
  • 20TA/DC109 — Attachment 1 — FAQs for the Emergency Allotment of SNAP Benefits
• 12/07/20 - 20TA/DC108 — COVID-19 Pandemic EBT - Second Group 2 Targeted Communication Effort
• 11/27/20 - 20TA/DC107 — COVID-19 Pandemic EBT Food Benefits – Targeted Text Outreach to Non-Redeemers
• 11/17/20 - 20TA/DC104 — Extended Assistance for Office of Refugee Resettlement (ORR) Populations Affected by COVID-19
• 11/10/20 - 20TA/DC102 — COVID-19 November Emergency Allotments to SNAP Households
  • 20TA/DC102 — Attachment 1 — COVID-19 FAQs for the Emergency Allotment of SNAP Benefits
• 11/09/20 - 20TA/DC101 — REISSUED COVID-19 SNAP Interview Requirement and Certification Period Extension Waiver Renewals
• 10/30/20 - 20TA/DC100 — Utility Moratorium on Terminations andDisconnections during the COVID-19 Pandemic
  • 20TA/DC100 — Attachment 1 — COVID-19 Utility Shutoff Guidelines Fact Sheet
• 10/20/20 - 20TA/DC098 — COVID-19 October Emergency Allotments to SNAP Households
  • 20TA/DC098 — Attachment 1 — FAQs for the Emergency Allotment of SNAP Benefits
• 10/13/20 - 20TA/DC096 — COVID-19 SNAP Interview Requirement and Certification Period Extension Waiver Renewals
• 10/13/20 - 20TA/DC095 — COVID-19 Reactivation of Treasury Offset Program (TOP) Offsets
• 09/28/20 - 20TA/DC093 — COVID-19 September Emergency Allotments to SNAP Households - Missed Eligible Households
• 09/24/20 - 20TA/DC092 — COVID-19 Emergency Relief — Treatment of Supplemental Lost Wages Payments for Temporary Assistance (TA), Supplemental Nutrition Assistance Program (SNAP) and the Home Energy Assistance Program (HEAP)
• 09/17/20 - 20TA/DC090 — COVID-19 Telephone Signature Waiver Option Extension through December 31, 2020
• 09/09/20 - 20TA/DC088 — COVID-19 September Emergency Allotments to SNAP Households
• 08/11/20 - 20TA/DC080 — COVID-19 August Emergency Allotments to SNAP Households
• 08/06/20 - 20TA/DC078 — COVID-19 TA Waiver Extension Dates – August 2020
• 07/16/20 - 20TA/DC075 — COVID-19 Telephone Signature Waiver Option Extension
• 07/15/20 - 20TA/DC074 — COVID 19 July Emergency Allotments to SNAP Households
  • 20TA/DC074 — Attachment 1A — Public Notice
  • 20TA/DC074 — Attachment 1B — Public Notice (Spanish)
  • 20TA/DC074 — Attachment 2 — Supplemental Emergency Allotments FAQs
  • 20TA/DC074 — Attachment 3 — SNAP Social Media Announcement
• 07/10/20 - 20TA/DC073 — COVID-19 Pandemic EBT Food Benefits – “Group 2” Payments
  • 20TA/DC073 — Attachment 1 — COVID-19 Pandemic EBT “Group 2” Payments Notice
• 07/07/20 - 20TA/DC072 — COVID-19 TA Waiver Extension Dates
• 07/02/20 - 20TA/DC070 — COVID-19 July Certification Periods Extension
• 06/25/20 - 20TA/DC066 — COVID-19 Telephone Signature Waiver Option Extension
• 06/16/20 - 20TA/DC062 — REISSUED - COVID-19 June Emergency Allotments to SNAP Households
  • 20TA/DC062 — Attachment 1 — Public Notices
  • 20TA/DC062 — Attachment 2 — Social Media Announcement
• 06/07/20 - 20TA/DC057 — COVID-19 June 6, 2020 TA Expiration Dates
• 05/29/20 - 20TA/DC055 — COVID-19 Telephone Signature Waiver Option Extension
• 05/29/20 - 20TA/DC054 — Extension of COVID-19 SNAP Interview Adjustment Waivers
• 05/27/20 - 20TA/DC053 — COVID-19: Resuming Computer Matches
• 05/27/20 - 20TA/DC052 — 2020 EID and Poverty Level Income Guidelines
• 05/26/20 - 20TA/DC051 — COVID-19 Pandemic EBT Food Benefits
• 05/26/20 - 20TA/DC050 — COVID-19 Special Claiming Code
• 05/20/20 - 20TA/DC049 — COVID-19 Telephone Signature Waiver Option
  • 20TA/DC049 — Attachment 1 — SNAP-Only Application Telephonic Signature Script
  • 20TA/DC049 — Attachment 2 — PA, SNAP or MA on a PA Case Application Telephonic Signature Script
• 05/14/20 - 20TA/DC048 — COVID-19 TA and SNAP Employment Requirements
• 05/14/20 - 20TA/DC047 — COVID-19 Related TA CSR and Other Extensions
• 05/13/20 - 20TA/DC046 — Federal Pandemic Unemployment Compensation (FPUC) Payments Not Being Posted to RFI
• 05/12/20 - 20TA/DC045 — COVID-19 May Emergency Allotments to SNAP Households
  • 20TA/DC045 — Attachment 1 — Public Notices
  • 20TA/DC045 — Attachment 2 — Social Media Announcement
• 05/08/20 - 20TA/DC043 — COVID-19 Executive Order Expiration Date
• 05/07/20 - 20TA/DC042 — Additional COVID-19 Questions and Answers
• 05/07/20 - 20TA/DC041 — COVID-19 and DV Waiver Extension
• 05/06/20 - 20TA/DC040 — Clarifications on COVID-19 Related Systems Actions
• 05/05/20 - 20TA/DC039 — COVID-19 Temporary Assistance Questions and Answers
• 05/04/20 - 20TA/DC038 — COVID-19 June Certification Periods Extension
  • 20TA/DC038 — Attachment 1 — LDSS-5165 (Rev. 5/20): “Notice to All Recipients of Supplemental Nutrition Assistance Program (SNAP) and/or Temporary Assistance Cash Benefits (TA) with Medicaid (MA)”
  • 20TA/DC038 — Attachment 2 — LDSS-5165-SP (Rev. 5/20): “Notice to All Recipients of Supplemental Nutrition Assistance Program (SNAP) and/or Temporary Assistance Cash Benefits (TA) with Medicaid (MA)”
• 04/30/20 - 20TA/DC036 — Q&As about COVID-19 Mask Provisions
• 04/29/20 - 20TA/DC035 — COVID-19 Emergency Relief- Federal Pandemic Unemployment Compensation Treatment for Temporary Assistance (TA), Supplemental Nutrition Assistance Program (SNAP) and the Home Energy Assistance Program (HEAP)
• 04/21/20 - 20TA/DC033 — Able Bodied Adults Without Dependents (ABAWDs) Override Transactions due to COVID-19
• 04/20/20 - 20TA/DC032 — Use of SNAP E&T Funds to Purchase Laptops Necessary for Remote Learning
• 04/20/20 - 20TA/DC031 — FFY 2020 Supplemental Nutrition Assistance Program (SNAP) Process and Technology Improvement Grants
  • 20TA/DC031 — Attachment 1 — USDA SNAP FFY 2020 Process and Technology Improvement Grants
• 04/10/20 - 20TA/DC029 — COVID-19 Emergency Allotments to SNAP Households
  • 20TA/DC029 — Attachment 1 — Public Notices
  • 20TA/DC029 — Attachment 2 — Families First SNAP Supplement
  • 20TA/DC029 — Attachment 3 — Social Media Announcement
• 04/10/20 - 20TA/DC028 — COVID-19 April 11, 2020 Executive Order Expiration Date
• 04/06/20 - 20TA/DC027 — COVID-19 Emergency Relief - Treatment of Families First Coronavirus Response Act payments for Temporary Assistance (TA), Supplemental Nutrition Assistance Program (SNAP) and the Home Energy Assistance Program (HEAP)
• 04/03/20 - 20TA/DC026 — COVID-19 SNAP Interview Requirements
• 04/01/20 - 20TA/DC025 — 2020-2021 Income Guidelines for Emergency Safety Net Assistance (ESNA) and Emergency Assistance to Needy Families with Children (EAF)
• 03/31/20 - 20TA/DC024 — Temporary Modification to the Case Supervisory Review Approval Process in Response to COVID-19
  • 20TA/DC024 — Attachment 1 — Temporary Case Supervisory Review Plan Request Form”
• 04/01/20 - 20TA/DC023 — COVID-19 Questions and Answers - 2nd Update
• 03/31/20 - 20TA/DC022 — COVID-19 SNAP Interview Requirements
• 03/30/20 - 20TA/DC021 — Temporary Able-Bodied Adults Without Dependents (ABAWD) Time Limit Suspension due to COVID-19 Pandemic
• 03/27/20 - 20TA/DC020 — Suspension of Treasury Offset Program (TOP) Offsets
• 03/24/20 - 20TA/DC019 — COVID-19 Certification Periods Extension
  • 20TA/DC019 — Attachment 1 — LDSS-5165 (Rev. 3/20): “Notice to All Recipients of Supplemental Nutrition Assistance Program (SNAP) and/or Temporary Assistance Cash Benefits (TA w/Medicaid) MA”
  • 20TA/DC019 — Attachment 2 — LDSS-5165-SP (Rev. 3/20): “Notice to All Recipients of Supplemental Nutrition Assistance Program (SNAP) and/or Temporary Assistance Cash Benefits (TA w/Medicaid) MA”
• 03/20/20 - 20TA/DC018 — District Office Hours and Availability to Meet Needs During COVID-19
• 03/17/20 - 20TA/DC017 — HEAP Clean and Tune Flyer (Pub-5157)
• 03/16/20 - 20TA/DC016 — COVID-19
• 03/13/20 - 20TA/DC015 — Temporary Suspension of In-Person Interview and Application Requirements for HEAP
• 03/12/20 - 20TA/DC014 — OAH Demonstration Project – Conducting Hearings by Telephone, Video, and Other Means of Communication
• 03/12/20 - 20TA/DC013 — COVID-19
  • 20TA/DC013 — Attachment 1 — USDA 2020 SNAP Pandemic Planning Guidance

Reports

COVID-19 Homeless Population Pandemic Report

SSL § 17(d-1) requires OTDA to review and collect information regarding the rate of confirmed COVID-19 infection among homeless persons in publicly funded shelters during the ongoing COVID-19 State Disaster Emergency.