Language Services RFP

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Language Services RFP

Issue Date:
11/03/2020, updated 12/22/20

Through this Request for Proposals (RFP), OTDA of the State of New York is seeking competitive proposals from qualified vendors to provide Language Services.

The purpose of this RFP is to contract with one qualified vendor to perform both Primary and Secondary Services as described below.

Primary Services are defined as:

  1. Non-machine translation and/or machine aided human translation of written documents (including forms, notices, public information materials, correspondence, web pages, etc.);
  2. Desktop publishing of translated materials in a variety of electronic formats; and
  3. Provision of documents in an accessible format.

Secondary Services are defined as:

  1. Editing/proofreading materials previously translated;
  2. Interpretation, either on-site in various locations across the state or via telephone or video;
  3. Narration in languages other than English for public information materials;
  4. Document review/evaluation; and
  5. Document update.

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