Emergency Rental Assistance Program (ERAP)

OTDA Home Programs & Services Emergency Rental Assistance Program Provider Information

Information for Providers

Training, Outreach, and Tenant/Landlord Notices for ERAP providers.

Presentations

Provider Trainings

Webinar and Presentation - Overview of program and training video for providers.

The Role of CBOs and Local Districts in ERAP - Describes the important role that CBOs and Local Districts will play in ERAP.

ERAP Best Practices | Encouraging Landlord Engagement - Strategies that community-based organizations can take to encourage landlord participation, including outreach, education, application assistance, and mediation.

Tenant Training

Understanding the NYS ERAP Program and Applying for Funding - Details the various application and documentation requirements and how to apply for ERAP. (Spanish Subtitles Available)

Navigating the ERAP Homepage - Overview of the ERAP Portal Homepage, and its navigation features.
Español

Using the Tenant Application and Uploading Documents - Step-by-step walkthrough of the application and document upload process.
Español

Uploading Documents to your NYS ERAP Application - In-depth overview of the upload function, and required steps for submitting ERAP application documents.
Español

Landlord Training

Understanding the Landlord Portal - Demonstration of the landlord portal, and associated features.
Español

Outreach Materials

Providers may download any of the materials and share on their social media platforms and with clients.

ERAP Overview - A flyer providers can use with clients explaining ERAP and the program requirements, documents needed to apply, and where to go for more information.
Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, Yiddish

OTDA's ERAP Outreach Flyer - OTDA’s outreach flyer providers can share with clients.
Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, Yiddish

Customizable ERAP Outreach Flyer for Tenants - There is a box on the flyer where providers can place contact information for their organization. An outreach flyer providers can use with clients who are tenants.
Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, Yiddish

Customizable ERAP Outreach Flyer for Landlord - There is a box on the flyer where providers can place contact information for their organization. An outreach flyer providers can use with clients who are landlords.
Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, Yiddish

ERAP Rental Protections - Information on the protections provided to both tenants and landlords participating in the program. An outreach flyer providers can use with both tenant and landlord clients.
Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, Yiddish

Social Media Graphics - Facebook, Twitter, and Instagram graphics providers can download and share on their social media platforms.

Help is here, New York – 30 second streaming ERAP ad.
Español

Tenant and Landlord Notices

These are examples of the notices that are being sent to update tenants and landlords/property owners on the status of applications submitted for ERAP assistance.

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