Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

Reasonable Accommodation

OTDA Home Reasonable Accommodation

Reasonable Accommodation

The State of New York is committed to assuring equal opportunity for persons with disabilities. To this end, it is OTDA policy to provide reasonable accommodation in all its accommodations, programs and services.

The Agency's Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator (ADA Coordinator) is identified below. If you require accommodation for an OTDA program or service, please submit a request to:

Deborah Pariseau, DRA/ADA Coordinator

Bureau of Human Resources
Office of Temporary and Disability Assistance
Floor 12B, 40 North Pearl Street
Albany, NY 12243

Phone: 518-474-7284
Fax: 518-473-8590

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