SNAP Toll Free Hotline Number Spoofed By External Entity

There have been reports of the general public receiving unsolicited calls from what appears to be the Supplemental Nutrition Assistance Program (SNAP) toll free information hotline number: 1-800-221-5689. The unsolicited callers are requesting personal information offering assistance for filling out a SNAP application or other non-SNAP related services such as home security systems. Never provide personal information or your credit card number over the phone to unsolicited callers.

This outside entity that has “spoofed” the SNAP toll free information hotline number is not affiliated with Food and Nutrition Service (FNS) or SNAP. If you suspect that you are receiving illegitimate calls from 1-800-221-5689, you may file a complaint with the Federal Communications Commission (FCC).

If you have already fallen victim to this or a similar scam, please visit: for more information on identity theft. Read more…

State Agency Highlighting Healthy Eating and Shopping Tips at Great New York State Fair

OTDA at the fair.

Live Demonstrations from 11:30 a.m. to 1:30 p.m. During First Eight Days of the Fair – The New York State Office of Temporary and Disability Assistance (OTDA) today announced it is highlighting healthy eating, with live demonstrations from nutrition experts, at its booth during the Great New York State Fair, which begins Thursday, August. 27.

As the agency that oversees the Supplemental Nutrition Assistance Program (SNAP) in New York, OTDA’s display features fun activities that highlight how SNAP recipients, and others, can eat healthy on a budget.

“We’re excited to return to the New York State Fair and welcome the opportunity to talk to our fellow New Yorkers about the many programs and services our agency offers for families in need,” said OTDA Commissioner Samuel D. Roberts. “Visitors can also learn about the many ways they can begin to eat healthier and save money, even on a limited budget.” Read more…

State Announces $50,000 to Help Refugee Youth Prepare For Workforce

Play video of Commissioner Roberts in lab with students.

Assistance to Refugees Highlighted as part of Capital for a Day in the Mohawk Valley – The New York State Office of Temporary and Disability Assistance (OTDA) announced on August 20th that $50,000 in state funding is being awarded to the Utica City School District to help refugee youth and young adults prepare to enter the workforce. The funding comes from the OTDA’s Making a Connection Program (MAC), which aims to strengthen connections between refugee children and the community by focusing on newly arriving 16 to 21 year olds that have not succeeded in a traditional classroom setting.

The MAC program would supplement an existing Refugee Summer Academy in Utica that helps school-aged children get a head start on their fall studies and adapt to their new community. Read more…