The Supplemental Nutrition Assistance Program (SNAP) issues monthly benefits that can be used to purchase food at authorized retail food stores. SNAP benefits help low-income working people, senior citizens, the disabled and others feed their families.
A Fair Hearing is a chance for you to tell a hearing officer from OTDA, why you think a decision about your case made by a local social services agency is wrong.
OTDA will then issue a written decision which will state whether the local agency's decision was right or wrong. The written decision may order the local agency to correct your case.
The Home Energy Assistance Program (HEAP) helps low-income people pay the cost of heating their homes.
If you are eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.