OTDA Home Programs & Services Home Energy Assistance Program

Home Energy Assistance Program (HEAP)

HEAP photos

HEAP is a federally funded program that assists low-income New Yorkers with the cost of heating their homes. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency.

Regular Benefit

Regular HEAP benefits assist households that pay a high proportion of household income for energy. The Regular Benefit Component of the 2014-15 HEAP season opened November 17, 2014 and closed March 27, 2015.

Emergency Benefit

The HEAP Emergency Benefit Component assists qualifying low-income New Yorkers who are facing a heat or heat related energy emergency and do not have resources above the established limits. The Emergency Benefit Component of the 2014-15 HEAP season opened January 2, 2015 and closed March 27, 2015. If you have an emergency, contact your local department of social services office.

Heating Equipment Repair or Replacement

The HEAP Heating Equipment Repair and Replacement Component helps eligible low-income homeowners repair or replace primary heating equipment necessary to keep the home's primary heating source functional. The HEAP Heating Equipment Repair and Replacement Benefit Component of the 2014-15 HEAP season opened November 10, 2014 and closed on January 09, 2015.

Cooling Assistance
The HEAP Cooling Assistance Program provides for cooling assistance services to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Because the amount of funding is very limited, cooling assistance services will be provided on a first come, first served basis. The HEAP Cooling Assistance Program is open May 1, 2015 through August 31, 2015 or until the funds run out, whichever comes first.
Income Guidelines
2014-2015 HEAP Gross Monthly Income Guidelines

Questions regarding the HEAP program should be directed to your Local Department of Social Services Office or the NYS HEAP Hotline at 1-800-342-3009.

HEAP Related Links

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