OTDA Home Programs & Services Home Energy Assistance Program

Home Energy Assistance Program (HEAP)

HEAP photos

HEAP is a federally funded program that assists low-income New Yorkers with the cost of heating their homes. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency.

Regular Benefit
Regular HEAP benefits assist households that pay a high proportion of household income for energy. The Regular Benefit Component of the 2014-15 HEAP season opens November 17, 2014.
Emergency Benefit
The HEAP Emergency Benefit Component assists qualifying low-income New Yorkers who are facing a heat or heat related energy emergency and do not have resources above the established limits. The Emergency Benefit Component of the 2014-15 HEAP season opens January 2, 2015. If you have an emergency, contact your local department of social services office.
Heating Equipment Repair or Replacement
The HEAP Heating Equipment Repair and Replacement Component helps eligible low-income homeowners repair or replace primary heating equipment necessary to keep the home's primary heating source functional. The HEAP Heating Equipment Repair and Replacement Benefit Component of the 2014-15 HEAP season opens November 10, 2014.
Income Guidelines
2014-2015 HEAP Gross Monthly Income Guidelines

Questions regarding the HEAP program should be directed to your Local Department of Social Services Office or the NYS HEAP Hotline at 1-800-342-3009.

Want to see if you may be eligible? Complete a HEAP pre-screening on https://mybenefits.ny.gov/web/otda/prescreening.

To apply without pre-screening, go to the "If you would like to: Apply for Benefits" box on www.mybenefits.ny.gov.

HEAP Related Links

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