OTDA Home Programs & Services Home Energy Assistance Program

Home Energy Assistance Program (HEAP)

HEAP photos

HEAP is a federally funded program that assists low-income New Yorkers with the cost of heating their homes. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Questions regarding the HEAP program should be directed to your local department of social services office.

Regular Benefit

Regular benefit component assists households that pay a high proportion of household income for energy. The 2015-16 Regular benefit component opens November 16, 2015.

Emergency Benefit

The Emergency benefit component assists qualifying low-income New Yorkers who are facing a heat or heat related energy emergency and do not have resources above the established limits. The 2015-16 Emergency benefit component opens January 4, 2016. If you have an emergency, contact your local department of social services office.

Heating Equipment Repair or Replacement

The Heating Equipment Repair and Replacement benefit component helps eligible low-income homeowners repair or replace primary heating equipment necessary to keep the home's primary heating source functional. The 2015-16 Heating Equipment Repair and Replacement benefit component opened November 9, 2015 and closed January 29, 2016.

Cooling Assistance
The Cooling Assistance component provides for cooling assistance services to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Because the amount of funding is very limited, cooling assistance services will be provided on a first come, first served basis. The 2015-16 Cooling Assistance component opens May 2, 2016.
Income Guidelines
2015-2016 HEAP Gross Monthly Income Guidelines

Questions regarding the HEAP program should be directed to your local department of social services office or the OTDA Hotline at 1-800-342-3009.

HEAP Related Links

This page contains links to PDF documents. Download Acrobat Reader to view these documents.