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Division of Operations and Program Support (OPS)

Wilma Brown Phillips, Deputy Commissioner

The primary responsibility of OPS is to provide administrative support to the program areas within OTDA. These administrative functions include human resources, training, contract management, purchasing, office services, facility management, and space planning.

Division of Operations and Program Support is comprised of the following Bureaus:

Bureau of Contract Management (BCM)

BCM is responsible for the management of the contract and purchasing processes including negotiating, developing, preparing, implementing, processing and tracking of contracts.

Bureau of Human Resources (BHR)

BHR is responsible for all classification, staffing, recruitment, examinations, payroll, benefits and labor relations activities in support of OTDA. They develop and establish human resource policies and procedures.

Bureau of Human Resources website

Bureau of Management Services (BMS)

BMS is responsible for facilities management and administrative services functions including space planning, facility/lease management, moves and renovations, security/safety, telecommunications, warehouse, mail distribution, fleet management, parking, and disaster preparedness.

Bureau of Training and Management Analysis (TAMA)

TAMA serves as the OTDA training office managing educational contracts and Memoranda of Understanding with public universities and other organizations to meet agency and local district training needs. TAMA assesses training needs, develops specialized curricula and provides logistical support for agency-sponsored training across the State. Organizational development and facilitation assistance are also available. TAMA also manages many conferences, regional meetings and teleconferences each year and coordinates TrainingSpace.org, a repository of interactive web-based training modules.