OTDA Home Programs & Services Home Energy Assistance Program HEAP Programs

HEAP Programs

HEAP Regular Benefit

The HEAP Regular Benefit Component assists low-income New Yorkers with the cost of heating their homes. The Regular Benefit Component of the 2014-15 HEAP season opened November 17, 2014 and closed March 27, 2015. Regular HEAP eligibility and benefits are based on income, household size, the primary heating source and the presence of a household member who is under age 6, age 60 or older or permanently disabled. An eligible household may receive one regular HEAP benefit per program year. Regular benefits for households that pay directly for heat based on actual usage are paid directly to the vendor that supplies the household's primary source of heat.

Your household may be eligible for a regular HEAP benefit if:

Regular HEAP Benefit Amounts 2014-2015
Base Benefit Amount Living Situation
$21 Eligible households that live in government subsidized housing or a group home setting with heat included in their rent.
$30 or $35 Eligible households who have heating costs included as part of their rent.
$575 + applicable add-ons Eligible households whose primary heat is oil, kerosene, or propane and who make direct payments to the vendor for heating costs.
$500 + applicable add-ons Eligible households whose primary heat is wood, wood pellets, coal, corn or other deliverable fuel and who make direct payments to the vendor for heating costs.
$350 + applicable add-ons Eligible households whose primary heat is electricity or natural gas and who make direct payments based on their household’s actual usage to the vendor.

Regular HEAP Benefit Add-Ons for Households Paying Directly for Heat

The amount of the base HEAP regular benefit will be increased by $25 if the household’s gross income is in the Tier 1 income range (e.g., at or below 130% of the Federal Poverty Level).

The amount of the base HEAP regular benefit will be increased by $25 if the household contains a vulnerable individual (i.e., household member who is age 60 or older, under age 6 or permanently disabled).

HEAP Emergency Benefit

The HEAP Emergency Benefit Component assists low-income New Yorkers who are facing a heat or heat related energy emergency and who do not have available liquid resources that exceed the established limits The Emergency Benefit Component of the 2014-15 HEAP season opened January 2, 2015 and closed March 27, 2015.

If you have an emergency you must contact your local emergency contact for assistance. Assistance cannot be provided through this website.

Emergency HEAP eligibility and benefits are based on income, available resources, and the type of emergency.

You may be eligible for an emergency HEAP benefit if:

and

Emergency Heat and Heat-related HEAP Benefit Amounts for 2014-2015
Type of Emergency Amount
Heat Related Domestic (electric service required to operate heating equipment) $140
Natural Gas Heat Only $350
Natural Gas Combined with Heat Related Domestic $490
Electric Heat Combined with Heat Related Domestic $490
Non-utility heating fuel (oil, kerosene, and propane) $575
Non-utility heating fuel (wood, pellets, coal, corn, etc.) $500

Heating Equipment Repair or Replacement

The Heating Equipment Repair and Replacement Component of the Home Energy Assistance Program is available to help eligible low income home owners repair or replace furnaces, boilers and other direct heating components necessary to keep the home’s primary heating source functional. The Heating Equipment Repair and Replacement Component of the 2014-15 HEAP season opened November 10, 2014 and closed on January 09, 2015.

Benefit amounts are based on the actual cost incurred to replace or repair the applicants' furnace, boiler, and/or other essential heating equipment necessary to keep the home's primary heating source operational, up to a maximum of $6,500.

To receive a benefit, an application must be made in person at the local department of social services and the applicant must receive a determination from the local department of social services that the applicant has met all established eligibility criteria, including established income and resource requirements. Benefits are paid directly to vendors after completion of all work for previously approved applications only.

Cooling Assistance

The HEAP Cooling Assistance Program will provide for the purchase and installation of air conditioners not to exceed $800 or a fan to eligible households. Whenever possible, window air conditioning units with an Energy Star rating will be installed. In circumstances where an air conditioner cannot be safely installed, a fan will be provided. Only one air conditioner will be provided per dwelling. No additional HEAP cash benefits are available.

Applications for the HEAP Cooling Assistance Program will be accepted beginning May 1, 2015 through August 31, 2015, or until funds are exhausted, whichever comes first. Cooling benefits and services are provided on a first come, first served basis to eligible households.

Your household may be eligible for a HEAP Cooling Assistance Program benefit if:

Your household eligibility requirements include filing an application with your local Department of Social Services, providing all necessary documentation, and the household must reside in an eligible living situation.

Your household will not be eligible if:

Getting the air conditioner installed

A participating Heating Ventilation and Air Conditioning (HVAC) vendor list can be obtained at your local Department of Social Services. It will be your responsibility to maintain the air conditioner. This includes the responsibility to remove, cover, store, and/or reinstall the unit or the installation sleeve after vendor installation.

Where to apply

You may apply for the HEAP Cooling Assistance Program at your local Department of Social Services.

2014-2015 HEAP Monthly Income Limits

Your total household gross monthly income for your household size must be at or below the following guidelines:

2014-2015 HEAP Benefit Gross Monthly Income Guidelines
Household Size Maximum Gross Monthly Income
1 $2,194
2 $2,869
3 $3,544
4 $4,219
5 $4,894
6 $5,569
7 $5,696
8 $5,822
9 $5,949
10 $6,076
11 $6,534
Each additional Add $508

Questions regarding the HEAP program should be directed to your local department of social services office or the NYS HEAP Hotline at 1-800-342-3009.

This page contains links to PDF documents. Download Acrobat Reader to view these documents.