OTDA Home Programs & Services Home Energy Assistance Program HEAP Programs

HEAP Programs

HEAP Regular Benefit

The HEAP Regular Benefit Component assists low-income New Yorkers with the cost of heating their homes. The Regular Benefit Component is currently closed.

HEAP Emergency Benefit

The HEAP Emergency Benefit Component assists low-income New Yorkers who are facing a heat or heat related energy emergency and who do not have available liquid resources that exceed the established limits. The Emergency Benefit Component is currently closed.

If you have an emergency you must contact your local emergency contact for assistance. Assistance cannot be provided through this website.

Heating Equipment Repair or Replacement

The Heating Equipment Repair and Replacement Component of the Home Energy Assistance Program is available to help eligible low income home owners repair or replace furnaces, boilers and other direct heating components necessary to keep the home’s primary heating source functional. The Heating Equipment Repair and Replacement Component is currently closed.

HEAP Cooling Assistance

The HEAP Cooling Assistance Component provides for the purchase and installation of air conditioners, not to exceed $800, or a fan to eligible households. Whenever possible, window air conditioning units with an Energy Star rating will be installed. In circumstances where an air conditioner cannot be safely installed, a fan will be provided. Only one air conditioner will be provided per dwelling. No additional HEAP cash benefits are available. The HEAP Cooling Assistance Component will close June 26, 2014.

Eligibility

Your household may be eligible for a HEAP Cooling Assistance Component benefit if:

Your household eligibility requirements include filing an application with your local Department of Social Services, providing all necessary documentation.

Your household will not be eligible if:

Getting the air conditioner installed

A participating Heating Ventilation and Air Conditioning (HVAC) vendor list can be obtained at your local Department of Social Services. It will be your responsibility to maintain the air conditioner. This includes the responsibility to remove, cover, store, and/or reinstall the unit or the installation sleeve after vendor installation.

Where to apply

You may apply for the HEAP Cooling Assistance Program at your Local Department of Social Services.

2013-2014 HEAP Monthly Income Limits

Your total household gross monthly income for your household size must be at or below the following guidelines:

2013-2014 HEAP Benefit Gross Monthly Income Guidelines
Household Size Maximum Gross Monthly Income
1 $2,175
2 $2,844
3 $3,513
4 $4,182
5 $4,852
6 $5,521
7 $5,646
8 $5,772
9 $5,897
10 $6,023
11 $6,461
Each additional Add $503

Questions regarding the HEAP program should be directed to your local department of social services office or the NYS HEAP Hotline at 1-800-342-3009. Want to see if you may be eligible? Complete a HEAP pre-screening on www.mybenefits.ny.gov

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