HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Monroe County HEAP contacts

Department of Social Services

Monroe County Department of Human Services

111 Westfall Road
Rochester, NY 14620
Phone: (585) 753-6477
Days Open: Monday-Friday

Alternate Certifiers

Lifespan

1900 South Clinton Avenue
Rochester, NY 14618
Phone: (585) 244-8400 ext. 102
Days Open: Monday-Friday

Notes: Only serves adults age 60 or over who are not receiving Temporary Assistance and/or SNAP benefits. This location does not provide assistance with Cooling or Clean and Tune applications. You must contact the Monroe County Department of Social Services directly for these benefits..

Alternate Certifiers

Catholic Family Center

1460 Lyell Ave.
Rochester , NY 14606
Phone: (585) 238-8620 ext. 13222
Days Open: Monday-Friday

Notes: Telephone call-center for non-Temporary Assistance SNAP recipients only. No walk-ins seen. This location does not provide assistance with Cooling or Clean and Tune applications. You must contact the Monroe County Department of Social Services directly for these benefits.

After Hours Emergency Contact

Monroe County Department of Human Services

Phone: 211 or (585)-428-6666
Days Open: Monday - Friday

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