New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

Learn More about EBT System Unavailability.

Last updated: April 1, 2024, 10:00 AM

New York State Supplement Program (SSP)

OTDA Home Programs & Services New York State Supplement Program (SSP) Contact

Contact State Supplement Program

Phone: 1-855-488-0541
Fax number: 518-486-3459
Hours of Operation: Monday–Friday 8:30AM–4:45PM

Mailing Address:
NYS OTDA State Supplement Program
PO Box 1740
Albany, New York 12201

Email: otda.sm.ssp@otda.ny.gov

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