Federal Government Shutdown

The federally-funded Home Energy Assistance Program (HEAP) remains delayed until further notice as New York awaits funding from the federal government. Households lacking resources that can't afford a fuel delivery or are facing a utility shutoff can apply for Emergency Assistance through their local department of social services.

New York State has completed issuing full November SNAP benefits using federal funds. December SNAP benefits will be issued on a regular schedule without delay. The recently enacted federal spending bill also fully funds SNAP through the end of the federal fiscal year 2026.

Last updated: November 14, 2025, 3:40 PM

Low Income Household Water Assistance Program (LIHWAP)

OTDA Home Programs & Services Low Income Household Water Assistance Program (LIHWAP)

If you have a water emergency, you may wish to check the availability of Temporary Assistance through your local department of social services. For more information about Temporary Assistance, contact your local department of social services or call the toll-free OTDA Hotline: 1-800-342-3009.

Please visit the US Department of Health & Human Services/ Office of Community Services LIHWAP website for guidance regarding available water assistance resources.

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