Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

Programs and Services

OTDA Home Programs and Services

Program

Temporary Assistance (TA)

Temporary Assistance, also known as Public Assistance (PA), is temporary help for needy adults, and children. If you are unable to work, can't find a job, or your job does not pay enough, TA may be able to help you pay for your expenses.

Service

Child Support Services

Child Support Services provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing support orders, and collecting and distributing child support payments.

Service

Fair Hearings

A Fair Hearing is a chance for you to tell an Administrative Law Judge (from the New York State Office of Temporary and Disability Assistance, Office of Administrative Hearings) why you think a decision about your case made by a local social services agency is wrong.

Program

Summer EBT

Summer EBT provides low-income families with food benefits to help cover the cost of groceries when school is out of session. Most eligible children will receive Summer EBT food benefits automatically; however, some families may need to apply.

Program

SNAP-Ed

SNAP-Ed is a free nutrition education program available to all Supplemental Nutrition Assistance Program (SNAP) participants and those eligible to receive SNAP.

Service

NYDocSubmit

NYDocSubmit is an app for mobile devices that applicants and recipients of TA, SNAP, HEAP, and Medicaid, can use to take a picture of their documents and submit them using a mobile device.

Back to Top