Important Information Regarding the Emergency Rental Assistance Program

The Office of Temporary and Disability Assistance (OTDA) will be administering an Emergency Rental Assistance Program to provide eligible households in New York State with a one-time rental subsidy that will be sent directly to the household’s landlord. OTDA is developing an online application portal for tenants and landlords to apply for this program and will be releasing additional information regarding eligibility criteria and the application process soon.

Last updated: February 19, 2021, 10:30 AM

Important Notice for Fair Hearings Clients

Due to the call volume as a result of the COVID-19 emergency, our call volume can be extremely high. Please do not wait on the line if you have internet access. Instead please request a fair hearing by accessing the online request form at

In accordance with Executive Order 202.5, issued by Governor Cuomo in response to the COVID-19 emergency we are holding most fair hearings telephonically. OAH will attempt to call you on the date of your scheduled hearing, between 9AM and 12PM, if your hearing was scheduled in the morning, or between 1PM and 5PM, if your hearing was scheduled in the afternoon. The Hearing Officer will call from a blocked number. Please ensure your telephones can accept a call from a blocked number. If we are unable to contact you, your hearing will be rescheduled.

Submitting Documents for a Fair Hearing

Any evidence you would like the Hearing Officer to consider should be submitted in one of the following manners:

Please include the fair hearing number in the submit line of emails and on a fax or mail coversheet. Please submit materials at least a week before the hearing.

Last updated: June 3, 2020, 3:50 PM

Fair Hearings

OTDA Home Programs & Services Fair Hearings


A Fair Hearing is a chance for you to tell an Administrative Law Judge from the New York State Office of Temporary and Disability Assistance, Office of Administrative Hearings, why you think a decision about your case made by a local social services agency is wrong. The Office of Temporary and Disability Assistance will then issue a written decision which will state whether the local agency's decision was right or wrong. The written decision may order the local agency to correct your case.

  • Request a Fair Hearing - Requests for Hearings can be completed online, by US Mail, by telephone or by fax.
  • Request an Adjournment or Reopening - If you cannot appear at a hearing that has been scheduled but hasn't been held yet, you may request that it be adjourned (postponed) to another date. You may submit your request for an adjournment online, by US Mail, by telephone or by fax. If the hearing date has already passed and you didn't attend the hearing, under some limited circumstances, you may be able to have the hearing rescheduled.
  • Cancel a Fair Hearing - If you no longer need a hearing that you have requested, you may let us know online, by US Mail, by telephone or by fax.
  • Request Compliance with a Fair Hearing Decision - If you have received a fair hearing decision that says that your local agency should do something and you believe that they haven't done it, you may submit a Compliance Complaint to us. You may do this online, by US Mail, by telephone or by fax.
  • Search the Fair Hearing Decision Archive - The Office of Administrative Hearings publishes all of its Fair Hearing Decisions on the Internet. These decisions have all personal and confidential information removed. If you want to look at old decisions or find other decisions whose facts are similar to yours, you may search this archive.

Contact Fair Hearings

For all other issues, including inquiries or complaints regarding a specific fair hearing decision, obtaining an additional copy of a decision, or requests to amend a decision and/or reopen a hearing, you may contact the Office of Administrative Hearings at:

Office of Temporary and Disability Assistance
Office of Administrative Hearings
PO BOX 1930
Albany, N.Y. 12201-1930

Fax: 518-473-6735
Phone: 1 (518) 474-8781 or 1 (800) 342-3334 (toll free)

Speech or Hearing Impaired Individuals

Please contact the New York Relay Service at 711 and request that the operator call us at 1 (877) 502-6155. Service at this number will only be provided to callers using TDD equipment.

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