Cheryl Contento, Deputy Commissioner
The Division of Shelter Oversight and Compliance is responsible for the oversight of shelters for families and individuals experiencing homelessness across the state. These shelters can be operated by local social services districts or not-for-profit agencies. Oversight includes the development and administration of agency policies in accordance with State regulations that establish the programmatic and physical plant standards for the shelters. The overall mission of the Division is to ensure that individuals and families experiencing homelessness are provided with safe and secure temporary accommodations, and when needed, receive access to supportive services to help them with locating stable housing.