mySSP Portal

mySSP is a self-service portal for New York State Supplement Program (SSP) recipients. With mySSP, the recipient can request benefit verification statements. The web address for the mySSP Portal is SSP Self Service Site.

To access mySSP, you will need to use a NY.gov account. If you do not have a NY.gov account, there will be a link on the mySSP sign-in page to create one.

What You Need to Know

There are four required pieces of information needed to sign-in to your SSP information:

1. First Name*
2. Last Name*
3. Date of Birth (MM/DD/YYYY)
4. Last 4 digits of Social Security Number, and
5. There is also an OPTIONAL fifth field which may be completed. This is the Personal Identification number (PID) field.

• *Please note: First and Last name must exactly match our records, including spaces, dashes, apostrophes, etc. If you have any recent documents from us, reference those for how to enter your name.
• When you link to your case, your NY.gov account will remain linked to that case. For security reasons, a NY.gov account can only be linked to one SSP case at a time, and each SSP case can only have one NY.gov account linked to it at a time. If you need to unlink your NY.gov account to a case, please call us at 1-855-488-0541.

By accessing mySSP, you will be able to:

• See the amount of your current benefit, including the current benefit month, and the scheduled date your benefit will be available.
• Request a Benefit Verification Letter (BV Letter). You may download or print the BV Letter at that time.
• View Documents sent to you or your payee in the last 12 months.
• View additional resources which might be helpful to you.
• Access forms you may need to update your information with us and documents which may be helpful to you.

Contact

If you are having trouble using the mySSP Portal, contact New York State Supplement Program by phone at 1-855-488-0541, or by email at sspportal@otda.ny.gov.