Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

Strategic Operations

OTDA Home About OTDA Strategic Operations

Logan N. E. Joseph, Deputy Commissioner

Strategic Operations supports OTDA's information technology portfolio and coordinates the agency's participation in the Integrated Eligibility System, an interagency initiative to integrate New York State's health and human services systems. Strategic Operations also houses OTDA's Internal Controls Program, which is responsible for ensuring that appropriate strategies are in place to mitigate agency risks. In addition, Strategic Operations is responsible for coordinating revisions to certain interagency forms and materials.

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