Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

Laws & Policies

OTDA Home Laws & Policies

Policy

Policy Directives

Provide local social services districts and other interested parties informed about current OTDA program policy and procedures impacting OTDA programs.

Policy

Rule Review

OTDA's list of rules that were reviewed in 2023 and rules that will be reviewed in 2024 can be found on pages 113 through 121 of the attached New York State Register. Note: Please utilize the page numbers found within the New York State Register when locating the Rule Review.

Information

Guidance Documents

OTDA's List of Guidance Documents on which the agency currently relies can be found on pages 123 through 175 of the attached New York State Register. Note: Please utilize the page numbers found within the New York State Register when locating the Guidance Documents.

This page contains links to PDF documents. Download Acrobat Reader to view these documents.

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