Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Broome County HEAP contacts

Department of Social Services

Broome County Department of Social Services

501 Reynolds Road
Johnson City, NY 13790
Phone: 607-778-1100
Days Open: Monday-Friday, 8:00am-4:00pm

Department of Social Services

Broome County Department of Social Services

36-42 Main Street
Binghamton, NY 13905
Phone: 607-778-1100
Days Open: Monday-Friday, 8:00am-4:00pm

Notes: HEAP Application drop-off, information, and kiosk use only

Alternate Certifiers

Broome County Office for the Aging

PO Box 1766
44 Hawley Street
Binghamton, NY 13902
Phone: 607-778-2411
Days Open: Monday-Friday, 8:00am-4:00pm

After Hours Emergency Contact

Emergency Services

Phone: 911
Days Open: Monday - Friday

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