Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Cattaraugus County HEAP contacts

Department of Social Services

Cattaraugus County Department of Social Services

One Leo Moss Drive
Olean, NY 14760
Phone: 716-373-8065
Days Open: Monday-Friday, 8:30am-4:00pm

Notes: General Email address for HEAP clients: cattheap@dfa.state.ny.us

Alternate Certifiers

Cattaraugus County Office for the Aging

One Leo Moss Drive
Olean, NY 14760
Phone: 716-373-8032
Days Open: Monday-Friday, 8:30am-4:00pm

After Hours Emergency Contact

Cattaraugus County Sheriff's Department

Phone: 716-938-9111
Days Open: Monday - Friday

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