HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Erie County HEAP contacts

Department of Social Services

Erie County Department of Social Services

95 Franklin Street
Buffalo, NY 14202
Phone: 716-858-7644
Days Open: Monday-Friday, 8:00am-4:00pm

Notes: General Email address for HEAP Clients: heaphotline@erie.gov

Alternate Certifiers

Erie County Department of Senior Services

95 Franklin Street, 13th Floor
Buffalo, NY 14202
Phone: 716-858-7644
Days Open: Monday-Friday, 8:00am-4:00pm

After Hours Emergency Contact

Connect 211

Phone: 211 or 1-888-696-9211
Days Open: 7 days a week- 24 hours a day

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