HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Erie County HEAP contacts

Department of Social Services

Erie County Department of Social Services

460 Main Street 2nd Floor (office address)
95 Franklin Street (mailing address)
Buffalo, NY 14202
Phone: (716) 858-7644
Days Open: Monday-Friday, 8:00am-4:00pm

Alternate Certifiers

Erie County Department of Senior Services

460 Main Street 2nd Floor (office address)
95 Franklin Street (mailing address)
Buffalo, NY 14202
Phone: (716) 858-7644
Days Open: Monday - Friday

After Hours Emergency Contact

Western NY 211

Phone: 211 or 1-888-696-9211
Days Open: 7 days a week- 24 hours a day

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