Important Information Regarding the Emergency Rental Assistance Program

The Office of Temporary and Disability Assistance (OTDA) will be administering an Emergency Rental Assistance Program to provide eligible households in New York State with a one-time rental subsidy that will be sent directly to the household’s landlord. OTDA is developing an online application portal for tenants and landlords to apply for this program and will be releasing additional information regarding eligibility criteria and the application process soon.

Last updated: February 19, 2021, 10:30 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Erie County HEAP contacts

Department of Social Services

Erie County Department of Social Services

460 Main Street 2nd Floor
Buffalo, NY 14202
Phone: (716) 858-7644
Days Open: Monday - Friday

Alternate Certifiers

Erie County Department of Senior Services

95 Franklin Street
Buffalo, NY 14202
Phone: (716) 858-7644
Days Open: Monday - Friday

After Hours Emergency Contact

Western NY 211

Phone: 211 or 1-888-696-9211
Days Open: 7 days a week- 24 hours a day

Back to Top