Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Madison County HEAP contacts

Department of Social Services

Madison County Department of Social Services

PO Box 637
Wampsville, NY 13163
Phone: 315-366-2211
Days Open: Monday-Friday, 8:00am-4:00pm

Alternate Certifiers

Madison County Office for the Aging

138 Dominick Bruno Blvd.
Canastota, NY 13032
Phone: 315-697-5700
Days Open: Monday-Friday, 8:00am-4:00pm

Notes: Application assistance to individuals age 60 and older

After Hours Emergency Contact

Madison County Children and Family Services Reliable Answering Service

Phone: 315-366-5003
Days Open: Monday - Friday

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