HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Monroe County HEAP contacts

Department of Social Services

Monroe County Department of Human Services

111 Westfall Road
Rochester, NY 14620
Phone: 585-753-6477
Days Open: Monday-Friday, 8:00am-4:00pm

Notes: General Email address for HEAP Clients: dfa2a26.sm.monroe.HEAP@dfa.state.ny.us

Alternate Certifiers

Lifespan of Greater Rochester

1900 South Clinton Avenue
Rochester, NY 14618
Phone: 585-244-8400, ext. 102
Days Open: Monday-Friday, 8:30am-4:30pm

Alternate Certifiers

Catholic Charities Family and Community Services (CCFCS)

1460 Lyell Ave
Rochester, NY 14606
Phone: 585-238-8620, ext. 13221
Days Open: Monday-Friday, 8:30am-4:30pm

After Hours Emergency Contact

Monroe County Department of Human Services

Phone: 211 or 585-442-1742
Days Open: Monday - Friday

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