OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts
Local District Home Energy Assistance Program (HEAP) Contacts
Find HEAP contacts by county or local district:
- Albany County
- Allegany County
- Broome County
- Cattaraugus County
- Cayuga County
- Chautauqua County
- Chemung County
- Chenango County
- Clinton County
- Columbia County
- Cortland County
- Delaware County
- Dutchess County
- Erie County
- Essex County
- Franklin County
- Fulton County
- Genesee County
- Greene County
- Hamilton County
- Herkimer County
- Jefferson County
- Lewis County
- Livingston County
- Madison County
- Monroe County
- Montgomery County
- Nassau County
- New York City
- Niagara County
- Oneida County
- Onondaga County
- Ontario County
- Orange County
- Orleans County
- Oswego County
- Otsego County
- Putnam County
- Rensselaer County
- Rockland County
- Saratoga County
- Schenectady County
- Schoharie County
- Schuyler County
- Seneca County
- St Lawrence County
- Steuben County
- Suffolk County
- Sullivan County
- Tioga County
- Tompkins County
- Ulster County
- Warren County
- Washington County
- Wayne County
- Westchester County
- Wyoming County
- Yates County
Monroe County HEAP contacts
Department of Social Services
Monroe County Department of Human Services
111 Westfall Road
Rochester, NY 14620
Phone: (585) 753-6477
Fax: (585) 753-6102
Days Open: Monday-Friday
Alternate Certifiers
Lifespan
1900 South Clinton Avenue
Rochester, NY 14618
Phone: (585) 244-8400 ext. 102
Days Open: Monday-Friday
Notes: Only serves adults age 60 or over who are not receiving Temporary Assistance and/or SNAP benefits. This location does not provide assistance with Cooling or Clean and Tune applications. You must contact the Monroe County Department of Social Services directly for these benefits..
Alternate Certifiers
Catholic Family Center
1460 Lyell Avenue
Rochester , NY 14606
Phone: (585) 238-8620 ext. 13221
Days Open: Monday-Friday
Notes: Telephone call-center for non-Temporary Assistance SNAP recipients only. No walk-ins seen. This location does not provide assistance with Cooling or Clean and Tune applications. You must contact the Monroe County Department of Social Services directly for these benefits.
After Hours Emergency Contact
Monroe County Department of Human Services
Phone: 211 or (585)-442-1742
Days Open: Monday - Friday