Important Information Regarding the Emergency Rental Assistance Program

The Office of Temporary and Disability Assistance (OTDA) will be administering an Emergency Rental Assistance Program to provide eligible households in New York State with a one-time rental subsidy that will be sent directly to the household’s landlord. OTDA is developing an online application portal for tenants and landlords to apply for this program and will be releasing additional information regarding eligibility criteria and the application process soon.

Last updated: February 19, 2021, 10:30 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Onondaga County HEAP contacts

Department of Social Services

Onondaga County Department of Social Services

Civic Center
421 Montgomery Street, 3rd Floor
Syracuse, NY 13202
Phone: (315) 435-2700
Days Open: Monday - Friday

Alternate Certifiers

Onondaga County Office for the Aging

Civic Center
421 Montgomery Street, 10th Floor
Syracuse, NY 13202
Phone: (315) 435-2362 ext. 4947
Days Open: Monday - Friday

After Hours Emergency Contact “Help Line”

Phone: 211 or (844) 245-1922
Days Open: Monday - Friday

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