HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Onondaga County HEAP contacts

Department of Social Services

Onondaga County Department of Social Services

Civic Center
421 Montgomery Street, 3rd Floor
Syracuse, NY 13202
Phone: 315-435-8295
Days Open: Monday-Friday, 8:00am-4:00pm

Notes: General Email address for HEAP Clients: HEAPDOCS@DFA.STATE.NY.US

Alternate Certifiers

Onondaga County Department of Adult and Long Care Services

421 Montgomery St
5th Floor
Syracuse, NY 13202
Phone: 315-435-2362
Days Open: Monday-Friday, 8:00am-4:00pm

After Hours Emergency Contact

211CNY.com “Help Line”

Phone: 211 or 844-245-1922
Days Open: Monday - Friday

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