New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

Learn More about EBT System Unavailability.

Last updated: April 1, 2024, 10:00 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Ontario County HEAP contacts

Department of Social Services

Ontario County Department of Social Services

3010 County Complex Drive
Canandaigua, NY 14424
Phone: 585-396-4060
Days Open: Monday-Friday, 8:30am-5:00pm

Department of Social Services

Ontario County Department of Social Services

83 Seneca Street
Geneva, NY 14456
Phone: 315-789-1767
Days Open: Monday-Friday, 8:30am-5:00pm

Alternate Certifiers

Workforce Development

3010 County Complex Drive
Canandaigua, NY 14424
Phone: 585-396-4020
Days Open: Monday-Friday, 8:30am-5:00pm

After Hours Emergency Contact

Ontario County Sheriff’s Department

Phone: 585-394-4560
Days Open: Monday - Friday

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