Important Information Regarding the Emergency Rental Assistance Program

The Office of Temporary and Disability Assistance (OTDA) will be administering an Emergency Rental Assistance Program to provide eligible households in New York State with a one-time rental subsidy that will be sent directly to the household’s landlord. OTDA is developing an online application portal for tenants and landlords to apply for this program and will be releasing additional information regarding eligibility criteria and the application process soon.

Last updated: February 19, 2021, 10:30 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Ontario County HEAP contacts

Department of Social Services

Ontario County Department of Social Services

3010 County Complex Drive
Canandaigua, NY 14424
Phone: (585) 396-4060
Days Open: Monday - Friday

Department of Social Services

Ontario County Department of Social Services

83 Seneca Street
Geneva, NY 14456
Phone: (315) 789-1767 or (877) 542-8938
Days Open: Monday - Friday

Alternate Certifiers

Workforce Development

3010 County Complex Drive
Canandaigua, NY 14424
Phone: (585) 396-4020
Days Open: Monday - Friday

After Hours Emergency Contact

Ontario County Sheriff’s Department

Phone: (585) 394-4560
Days Open: Monday - Friday

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