New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

Learn More about EBT System Unavailability.

Last updated: April 1, 2024, 10:00 AM

HEAP Contacts

OTDA Home Programs & Services Home Energy Assistance Program HEAP Contacts

Local District Home Energy Assistance Program (HEAP) Contacts

Orleans County HEAP contacts

Department of Social Services

Orleans County Department of Social Services

14016 Route 31 West
Albion, NY 14411
Phone: 585-589-3182
Days Open: Monday-Friday, 8:30am-5:00pm

Alternate Certifiers

Orleans County Office for the Aging

14016 Route 31 West
Albion, NY 14411
Phone: 585-589-3192
Days Open: Monday-Friday, 9:00am-5:00pm

After Hours Emergency Contact

Orleans County Sheriff’s Department

Phone: 585-589-5527
Days Open: Monday - Friday

Back to Top