Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

Housing and Support Services (HSS)

OTDA Home Programs & Services Housing and Support Services (HSS) Services by Region

Housing Services Provider Listing

Find providers by region:

On the map of New York State below, click on a region to learn more about BHSS administered programs in that area, and to see the list of providers for that region: (or click on the name of the region in the list below the map)

Rochester Region Housing Program Providers

PathStone Corporation
400 East Ave.
Rochester, NY 14607
Phone: 1-800-266-9292
Program: HOPWA

Trillium Health
259 Monroe Ave, Suite 100
Rochester, NY 14607
Phone: 1-800-266-9292
Program: HOPWA

Catholic Charities of Roman Catholic of Rochester
215 E. Church St.
Elmira, NY 14901
Phone: 607-734-9784
Program NYSSHP

Chances and Changes
P.O. Box 326
Geneseo, NY 14454
Phone: 585-658-3940
Program NYSSHP

Finger Lakes Addictions Counseling and Referral Agency-FLACRA
28 E Main Street
Clifton Springs, NY 14432
Phone: 315-462-9110
Program NYSSHP

Finger Lakes Community Development Corporation
PO Box 153
Geneva, NY 14456
Phone: 315-789-8010
Program NYSSHP

Keuka Housing Council, Inc.
160 Main Street
Penn Yan, NY 14527
Phone: 315-536-8707
Program NYSSHP

Providence Housing Development Corporation
1150 Buffalo Rd
Rochester, NY 14624
Phone: 585-328-3228
Program NYSSHP

Saving Grace Ministries of Rochester
P.O. Box 15383
Rochester, NY 14621
Phone: 585-473-9070
Program NYSSHP

Spiritus Christi Prison Outreach
934 Culver Rd.
Rochester, NY 14609
Phone: 585-288-0504
Program NYSSHP

The Salvation Army of Rochester
70 Liberty Pole Way
Rochester, NY 14604
Phone: 585-987-9500
Program NYSSHP

Volunteers of America of Western New York, Inc.
214 Lake Ave.
Rochester, NY 14608
Phone: 585-647-1150
Program NYSSHP

Wayne County Action Program
159 Montezuma Street
Lyons, NY 14489
Phone: 315-665-0131
Program NYSSHP

Wilson Commencement Park
251 Joseph Ave.
Rochester, NY 14605
Phone: 716-263-7939
Program NYSSHP

YWCA of Rochester and Monroe County, Inc.
175 North Clinton Ave.
Rochester, NY 14604
Phone: 585-368-2294
Program NYSSHP

Catholic Charities of Chemung/Schuyler
215 E. Church St.
Elmira, NY 14901
Phone: 607-734-9784
Program: STEHP

Chances and Changes
P.O. Box 326
Geneseo, NY 14454
Phone: 585-658-3940
Program: STEHP

Legal Assistance Of Western New York, Inc.
361 South Main St
Geneva, NY 14456
Phone: 315-781-1465
Program: STEHP

Person Centered Housing
31 West St.
Fairport, NY 14450
Phone: 585- 736-4663
Program: STEHP

Catholic Charities of Chemung Schuyler
215 E Church Steet Suite 101
Elmira, NY 14901
Phone: 607-734-9784
Program: ESSHI

Catholic Family Center
79 N Clinton Avenue
Rochester, NY 14604
Phone: 585-546-7220
Program: ESSHI

Community Service for Every1 Inc
180 Oak Street
Buffalo, NY 14203
Phone: 716-883-8888
Program: ESSHI

Corning Council for Assistance and Information for the Disabled
271 E 1st Street
Corning, NY 14830
Phone: 607-962-8225
Program: ESSHI

Dimitri House
102 North Union Street
Rochester , NY 14607
Phone: 585-325-1796
Program: ESSHI

Eagle Star Housing, Inc.
1931 Buffalo Road
Rochester , NY 14624
Phone: 585-426-8000
Program: ESSHI

Economic Opportunity Program of Chemung County
650 Baldwin Street
Elmira, NY 14901
Phone: 607-734-6174
Program: ESSHI

Keuka Housing Council
160 Main Street
Penn Yan, NY 14527
Phone: 315-536-8707
Program: ESSHI

Person Centered Housing Options
400 West Avenue Suite 200
Rochester , NY 14611
Phone: 585-736-4663
Program: ESSHI

Spiritus Christi Prison Outreach
934 Culver Road
Rochester, NY 14609
Phone: 585-288-0504
Program: ESSHI

Veterans Outreach Center
455 South Avenue
Rochester, NY 14620
Phone: 585-295-7803
Program: ESSHI

Volunteers of America of Western New York, Inc.
320 Chenango Street
Rochester , NY 13901
Phone: 607-772-1156
Program: ESSHI

Willow Domestic Violence Center
PO Box 39601
Rochester, NY 14604
Phone: 585-232-5200
Program: ESSHI

YWCA Rochester and Monroe County
175 North Clinton Ave
Rochester, NY 14604
Phone: 585-546-5820
Program: ESSHI

Alternatives for Battered Women, Inc.
PO Box 39601
Rochester, NY 14604
Phone: 585-232-5200
Program: HHAP

Catholic Charities of the Southern Tier
215 E. Church St.
Elmira, NY 14901
Phone: 607-734-9784
Program: HHAP

Catholic Family Center of Catholic Charities/Monroe County
87 N. Clinton Ave.
Rochester, NY 14604
Phone: 585-546-7220
Program: HHAP

Churchpeople Housing Mgmt Services, Inc.
26 Bridge Street
Corning, NY 14830
Phone: 607-654-7487
Program: HHAP

Common Ground Community/Eastman Commons
505 Eighth Avenue, 15th Floor
New York, NY 10018
Phone: 212-471-0800
Program: HHAP

Destiny at Wilson Commencement Park
6 Prince St.
Rochester, NY 14607
Phone: 585-546-6340
Program: HHAP

Dimitri House
102 North Union Street
Rochester, NY 14607
Phone: 585-325-1796
Program: HHAP

Finger Lakes Addictions (FLACRA)
28 East Main St.
Clifton Springs, NY 14432
Phone: 315-462-9466
Program: HHAP

Finger Lakes Community Developmen t Corp
41 Lewis Street
Geneva, NY 14456
Phone: 315-789-8010
Program: HHAP

Finger Lakes United Cerebral Palsy, Inc.
731 Pre-Emption Rd
Geneva, NY 14456
Phone: 315-789-6828
Program: HHAP

Genesee Valley Rural Preservation Council, Inc.
32 Chapel St., PO Box 271
Mt. Morris, NY 14510
Phone: 585-658-4860
Program: HHAP

House of Mercy Shelter
285 Ormond St.
Rochester, NY 14605
Phone: 585-546-2580
Program: HHAP

Keuka Housing Council, Inc.
16 Main Strteet
Dundee, NY 14837
Phone: 518-874-1247
Program: HHAP

PathStone Corporation
6 Prince St.
Rochester, NY 14607
Phone: 585-340-3331
Program: HHAP

Rochester Housing Authority
675 West Main St.
Rochester, NY 14611
Phone: 585-697-3602
Program: HHAP

Spiritus Christi Prison Outreach
934 Culver Rd.
Rochester, NY 14609
Phone: 585-288-0504
Program: HHAP

The Salvation Army of Rochester
70 Liberty Pole Way
Rochester, NY 14604
Phone: 585-987-9500
Program: HHAP

Volunteers of America of Western New York, Inc.
214 Lake Ave.
Rochester, NY 14608
Phone: 585-647-1150
Program: HHAP

YWCA of Rochester and Monroe County, Inc.
175 North Clinton Ave.
Rochester, NY 14604
Phone: 585-546-5820
Program: HHAP

Legal Assistance Of Western New York, Inc.
361 South Main St.
Geneva, NY 14456
Phone: 315-781-1465
Program: Legal Services

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