Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

New York State Supplement Program (SSP)

OTDA Home Programs & Services New York State Supplement Program (SSP) Contact

Contact State Supplement Program

Phone: 1-855-488-0541
Fax number: 518-486-3459
Hours of Operation: Monday–Friday 8:30AM–4:45PM

Mailing Address:
NYS OTDA State Supplement Program
PO Box 1740
Albany, New York 12201

Email: otda.sm.ssp@otda.ny.gov

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