Summer Electronic Benefits Transfer (EBT)

OTDA Home Programs & Services Summer Electronic Benefits Transfer (EBT) Information for Schools and Providers Selecting a PIN and Activating a Summer EBT Food Benefits Card

Selecting a PIN and Activating a Summer EBT Food Benefits Card

To access your Summer EBT food benefits using a Summer EBT food benefits card, you must have a Personal Identification Number (PIN). It is important that you follow these directions for selecting a PIN to be able to access your food benefits.

Example of a Summer EBT food benefits card. All Summer EBT cards will have an ID number with the letter "I" in the first or second position. All EBT cards will have a 01/01/1900 DOB.

Call the EBT Customer Service Helpline at 1-888-328-6399 to select a Personal Identification Number (PIN) over the phone and follow these steps::

  • Choose a language.
  • Enter the 19-digit number on the front of the Summer EBT food benefits card.
  • Press 1 to create your PIN.
  • You will be asked for the last 4 digits of the cardholder's Social Security Number (SSN). The cardholder is the child whose name is printed on the front of the Summer EBT food benefits card. Do NOT enter the child's SSN. Instead, enter the 4-digit month and day (MM/DD) of the child's actual BIRTHDAY (NOT the default birthday printed on the front of the card).
    For example, if the child's birthday is July 4, enter 0704.
  • Enter your zip code.
  • Enter your new 4-digit PIN. You cannot choose a PIN that contains repeated or consecutive numbers, such as “2222” or “1234”. Choose a PIN that is difficult to guess.

You can now use your Summer EBT food benefits card at any SNAP-authorized grocery store, farmers market, or other approved retailer.

Remember: Benefits expire 122 days after the date they are issued. Be sure to use your benefits soon after you receive them. Keep your child's benefit card in a safe place after use for future benefits.

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