Centralized Support Collection and Enforcement RFP

Issue Date:

01/02/2024, updated 04/02/2024

Description:

Through this Request for Proposals (“RFP”), OTDA is seeking competitive proposals from qualified vendors for the administration of the New York State Child Support Enforcement program including: Payment Processing, Disbursement Processing, Notice Processing, New Hire Notification Processing, Data Capture Services, Putative Father Registry, Interactive Voice Response System, Customer Service, and Administration.

Attachments

• Centralized Support Collection and Enforcement RFP Bids Received
• Centralized Support Collections and Enforcement RFP Amendment One
• Centralized Support Collections and Enforcement RFP
• Appendix F — Offeror and Subcontractor Experience
• Appendix H — Key Staff Experience
• Appendix P — Pricing
• Appendix Q — Question Submission Form