OTDA Home Programs & Services Fair Hearings Telephonic Hearings
Telephonic hearings are scheduled between 9:00 am and 1:00 pm for morning calendars and 1:00 pm and 5:00 pm for afternoon calendars. Hearing Officers use blocked numbers; Appellant phones must accept blocked calls.
Appellants must update their contact information if it changes prior to the hearing(s). OAH accepts address, email, and telephone contact updates via phone, secure upload, email, fax, and mail. OAH cannot guarantee same day contact updates. Please submit updates prior to the hearing date. Failure to do so may result in the abandonment of the hearing request.
Appellant evidence should be delivered to OAH at least two business days before the hearing. OAH will provide Appellant evidence to the Agency during the hearing. OAH accepts evidence via secure document upload, email, fax, or U.S. mail. If using U.S. mail, please take delivery time into account to ensure evidence is delivered timely.
Secure document upload: upload.ny.gov
U.S. mail: Office of Administrative Hearings, 40 N. Pearl St, Fl 15B, Albany NY 12243
PO Box 1930 Albany NY 12201
Please include the fair hearing number in the subject line on emails and fax or mail coversheets. Appellants who do not have access to a fax or other means of submitting evidence should contact OAH to identify a different method of submission.
OAH will not share evidence with the Agency prior to the hearing unless expressly authorized to do so. Failure to submit evidence in advance of the hearing may result in the evidence not being considered by the Hearing Officer.
Hearing Officers will leave voice messages when possible for Appellants and their authorized representatives who fail to answer their phones. Hearing Officers will call Appellants and their authorized representatives two times during the scheduled hearing period, with at least twenty minutes between calls. If an Appellant does not answer the phone and participate in the hearing, the request for a fair hearing may be abandoned.