Phone Hearings

Phone hearings are scheduled between 9:00 am and 1:00 pm for morning calendars and 1:00 pm and 5:00 pm for afternoon calendars.

• Hearings are scheduled every 90-minutes.
• Hearings may start at any time in the scheduled 90-minute period.
• The appellant and any authorized representative(s) must be available and answer a telephone call from the Hearing Officer starting at the time listed on the scheduling notice.
• Hearings may start earlier or later than the scheduled 90-minute period.
• Parties must be available for longer than the scheduled 90-minute period if they have not yet received a call from the Hearing Officer.
• The Hearing Officer's call may appear on Caller ID as 518-549-0500, 518-391-4565, 212-459-7801, or Blocked, Restricted, Unavailable, et cetera.

Hearing Officers will call the telephone number provided by the appellant and/or authorized representative two times with at least ten minutes between calls.

• Failure to answer two phone calls from the Hearing Officer made after the scheduled time of the hearing, may cause the fair hearing request to be deemed abandoned.
• Office of Administrative Hearings (OAH) may consider the fair hearing request abandoned if the telephone number provided is disconnected.
• If the request is deemed abandoned, the appellant and/or authorized representative may request OAH reopen the fair hearing using the contact information below.

Updating Telephone Number(s)

Updated telephone number(s) must be submitted to OAH prior to the scheduled hearing date using the contact information below. OAH will coordinate alternate means to participate if appellants do not have access to a telephone or a working or usable telephone number.

Documents

Copies of documentary evidence must be sent to OAH at least two business days before the hearing. OAH accepts evidence via US Mail, fax, or via the secure document upload portal. If using US mail, delivery time must be considered to ensure evidence is received timely.

Secure Upload

UpLoad.NY.gov; Use Your MyBenefits Log-In ID.

Fax

518-473-6735

Mail

Office of Administrative Hearings
New York State Office of Temporary and Disability Assistance
40 North Pearl Street, Floor 15
Albany NY 12243

Please call this Office toll-free at 800-342-3334 with questions or updated contact information.