Important Notice for Fair Hearings Clients

Due to the call volume as a result of the COVID-19 emergency, our call volume can be extremely high. Please do not wait on the line if you have internet access. Instead please request a fair hearing by accessing the online request form at

In accordance with Executive Order 202.5, issued by Governor Cuomo in response to the COVID-19 emergency we are holding most fair hearings telephonically. OAH will attempt to call you on the date of your scheduled hearing, between 9AM and 12PM, if your hearing was scheduled in the morning, or between 1PM and 5PM, if your hearing was scheduled in the afternoon. The Hearing Officer will call from a blocked number. Please ensure your telephones can accept a call from a blocked number. If we are unable to contact you, your hearing will be rescheduled.

Submitting Documents for a Fair Hearing

Any evidence you would like the Hearing Officer to consider should be submitted in one of the following manners:

Please include the fair hearing number in the submit line of emails and on a fax or mail coversheet. Please submit materials at least a week before the hearing.

Last updated: June 3, 2020, 3:50 PM

Fair Hearings

OTDA Home Programs & Services Fair Hearings Telephonic Hearings

Telephonic Hearings

Telephonic hearings are scheduled between 9:00 am and 1:00 pm for morning calendars and 1:00 pm and 5:00 pm for afternoon calendars. Hearing Officers use blocked numbers; Appellant phones must accept blocked calls.

Appellants must update their contact information if it changes prior to the hearing(s). OAH accepts address, email, and telephone contact updates via phone, email, fax, and mail. OAH cannot guarantee same day contact updates. Please submit updates prior to the hearing date. Failure to do so may result in the abandonment of the hearing request.

Appellant evidence should be delivered to OAH at least two business days before the hearing. OAH will provide Appellant evidence to the Agency during the hearing. OAH accepts evidence via email, fax, or U.S. mail. If using US mail, please take delivery time into account to ensure evidence is delivered timely.

Fax: 518-473-6735
U.S. mail: Office of Administrative Hearings, 40 N. Pearl St, Fl 15B, Albany NY 12243
PO Box 1930 Albany NY 12201

Please include the fair hearing number in the subject line on emails and on a fax or mail coversheets. Appellants who do not have access to a fax or other means of submitting evidence should contact OAH to identify a different method of submission.

OAH will not share evidence with the Agency prior to the hearing unless expressly authorized to do so. Failure to submit evidence in advance of the hearing may result in the evidence not being considered by the Hearing Officer.

Hearing Officers will call Appellants three times during the scheduled hearing period, with at least ten minutes between calls. If an Appellant does not answer the phone and participate in the hearing, the request for a fair hearing may be abandoned.

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