Important Information Regarding the Emergency Rental Assistance Program

The Office of Temporary and Disability Assistance (OTDA) will be administering an Emergency Rental Assistance Program to provide eligible households in New York State with a one-time rental subsidy that will be sent directly to the household’s landlord. OTDA is developing an online application portal for tenants and landlords to apply for this program and will be releasing additional information regarding eligibility criteria and the application process soon.

Last updated: February 19, 2021, 10:30 AM

Important Notice for Fair Hearings Clients

Due to the call volume as a result of the COVID-19 emergency, our call volume can be extremely high. Please do not wait on the line if you have internet access. Instead please request a fair hearing by accessing the online request form at

In accordance with Executive Order 202.5, issued by Governor Cuomo in response to the COVID-19 emergency we are holding most fair hearings telephonically. OAH will attempt to call you on the date of your scheduled hearing, between 9AM and 12PM, if your hearing was scheduled in the morning, or between 1PM and 5PM, if your hearing was scheduled in the afternoon. The Hearing Officer will call from a blocked number. Please ensure your telephones can accept a call from a blocked number. If we are unable to contact you, your hearing will be rescheduled.

Submitting Documents for a Fair Hearing

Any evidence you would like the Hearing Officer to consider should be submitted in one of the following manners:

Please include the fair hearing number in the submit line of emails and on a fax or mail coversheet. Please submit materials at least a week before the hearing.

Last updated: June 3, 2020, 3:50 PM

Fair Hearings

OTDA Home Programs & Services Fair Hearings Request a Fair Hearing

Request a Fair Hearing

You may request a fair hearing in any of the following ways:

Once your fair hearing request is processed, we will send you notification (OAH-4420 Acknowledgement of a Fair Hearing Request) by US Mail.

State Supplement Program(SSP) Fair Hearings

SSP Fair Hearings will be conducted by telephone, pursuant to 18 NYCRR 358-5.12, unless an in-person hearing is requested by the individual or authorized representative. If you would like an in-person hearing, please notify an Office of Administrative Hearings staff member when requesting a fair hearing. You may indicate your request for an in-person hearing in the comments section of the on-line hearing request form or in the reason section of the printable form.

Online Request Form

You may request a Fair Hearing using the Fair Hearing Online Request Form. You must have JavaScript enabled in order to use the online forms.

Mail or Fax a Printable Request Form

Complete a printable version of the Fair Hearing Request Form (PDF). To preserve any aid-continuing rights, be sure to fax or postmark your request as described in the Notice of Intent.

This form may be faxed to 518-473-6735 or mailed to the following address:

New York State Office of Temporary and Disability Assistance
Office of Administrative Hearings
P.O. Box 1930
Albany, NY 12201-1930

If your request involves an issue about health benefits or services provided under your Managed Care Plan or Managed Long Term Care you can write to:

NYS Office of Temporary and Disability Assistance
Office of Administrative Hearings
Managed Care Hearing Unit
P.O. Box 22023
Albany, New York 12201-2023

Request by Telephone

Telephone request for Fair Hearings can be made by calling our statewide toll-free number: 1 (800) 342-3334

If you live in NYC and need to request an emergency Fair Hearing, you may call 1 (800) 205-0110. This number is only for emergency situations. Requests that do not involve emergencies will not be taken at this number.

Speech or Hearing Impaired Individuals

Please contact the New York Relay Service at 711 and request that the operator call us at 1 (877) 502-6155. Service at this number will only be provided to callers using TDD equipment.

Request in Person

A request for a Fair Hearing may be made in person at the following locations:

New York City
Office of Temporary and Disability Assistance
Office of Administrative Hearings
14 Boerum Place, 1st Floor
Brooklyn, New York 11201
Directions to 14 Boerum Place

Office of Temporary and Disability Assistance
Office of Administrative Hearings
40 North Pearl Street
Albany, New York 12243

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