Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

Refugee Services (RS)

OTDA Home Programs & Services Refugee Services


Refugee Services (RS) within the Office of Temporary and Disability Assistance is the single state agency responsible for the implementation of services to refugees.

Refugee Services’ programs and services:

  • provide assistance to refugees and their families in achieving economic and social self-sufficiency;
  • help repatriated citizens arrive safely at home;
  • provide assistance to victims of human trafficking; and
  • assure proper foster care for unaccompanied refugee and entrant minors.

Contact Refugee Services:

New York State Office of Temporary and Disability Assistance
Refugee Services
40 North Pearl Street, 10D
Albany, New York 12243
Phone: 518-402-3096

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