Home Energy Assistance Program Update

The federally-funded Home Energy Assistance Program (HEAP) remains delayed until further notice as New York awaits funding from the federal government. Households lacking resources that can't afford a fuel delivery or are facing a utility shutoff can apply for Emergency Assistance through their local department of social services.

Last updated: November 24, 2025, 3:30 PM

Shelter Oversight and Compliance

OTDA Home Programs & Services Shelter Oversight and Compliance

Overview

The Division of Shelter Oversight and Compliance (DSOC) is responsible for the certification and inspection of publicly funded homeless shelters for families and adults throughout New York State.

Shelters across the State provide an array of services including assessment and case management, access to healthcare and childcare services, and assistance with finding permanent housing. These shelters may be operated by local social service districts directly or the local social service district may contract with a provider to operate the shelter.

In addition to certifying and inspection homeless shelters, DSOC is also responsible for the development and administration of agency policies in accordance with State regulations that establish the programmatic and physical plant standards for the shelters.

For more information about the provision of shelter programs and services, please email otda.sm.css.bss@otda.ny.gov or call 518-486-4040.

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