New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

Learn More about EBT System Unavailability.

Last updated: April 1, 2024, 10:00 AM

Shelter Oversight and Compliance

OTDA Home Programs & Services Shelter Oversight and Compliance Application for Certification & Forms

Application for Certification

Contact the Division of Shelter Oversight and Compliance at 518-486-4040 or otda.sm.css.bss@otda.ny.gov for questions regarding forms and regulations.

Operational Plan Filing Instructions

Emergency Shelter Operational Plan

Security Plan

Budget

Forms

The pre-approved sample forms listed below may be adopted as necessary to comply with shelter operating standards.

Administrative Forms

Client Forms

This page contains links to PDF documents. Download Acrobat Reader to view these documents.

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