New York EBT System Temporarily Unavailable May 19

EBT cardholders will not be able to use their cards for several hours while New York State changes over to a new vendor.

Learn More about EBT System Unavailability.

Last updated: April 1, 2024, 10:00 AM

Emergency Rental Assistance Program (ERAP)

OTDA Home Programs & Services Emergency Rental Assistance Program Help With Your ERAP Application

Help with Your ERAP Application

Social services districts and community-based organizations in each locality are helping both tenants and landlords with ERAP applications. They can provide internet access, assist with uploading documentation, and answer other questions that you might have.

Monroe County Providers

Monroe County

Residents of the City of Rochester and Monroe County must apply with their local program for emergency rental assistance and are ineligible for assistance from the state-administered Emergency Rental Assistance Program.
Website:
https://www.monroecounty.gov/hs-rental-assist

City of Rochester

Residents of the City of Rochester and Monroe County must apply with their local program for emergency rental assistance and are ineligible for assistance from the state-administered Emergency Rental Assistance Program.
Website:
https://www.monroecounty.gov/hs-rental-assist

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