Attention EBT Cardholders

A small number of Electronic Benefits Transfer (EBT) cardholders may be experiencing issues using their EBT cards. OTDA is aware of the issue and is continuing to work closely with our EBT vendor to resolve it as quickly as possible. Those affected should contact their local department of social services about getting a temporary replacement card.

Last updated: May 23, 2024, 3:15 PM

Emergency Rental Assistance Program (ERAP)

OTDA Home Programs & Services Emergency Rental Assistance Program Help With Your ERAP Application

Help with Your ERAP Application

Social services districts and community-based organizations in each locality are helping both tenants and landlords with ERAP applications. They can provide internet access, assist with uploading documentation, and answer other questions that you might have.

Ontario County Providers

Ontario County Department of Social Services

3010 County Complex Dr.
Canandaigua, NY 14424
Phone:
585-396-4015
Email:
eileen.tiberio@ontariocountyny.gov
Website:
http://www.co.ontario.ny.us/118/Social-Services

Catholic Charities of the Finger Lakes

Phone:
315-789-2235 X114

Family Promise of Ontario County

Phone:
585-905-3988

FLACRA

Phone:
315-719-7309

Legal Assistance of Western New York

Phone:
315-781-1465

Back to Top