2024 Policy Directives

Policy Directives are issued by OTDA to keep local social services districts and other interested parties informed about current program policy and procedures, and other significant information impacting OTDA programs.

Administrative Directives (ADM) are designed to advise local social services districts of policy and procedures, which must be followed in the administration of programs.

Information Letters (INF) include articles of general interest to local district staff, i.e. pamphlets or brochures, new or revised lists of contacts, transmittals of recently enacted Federal or State legislation, etc.

Local Commissioner Memoranda (LCM) transmit information directly to the local commissioners on very specific topics, such as notification of limited special funding available only to local districts, statewide audit results requiring corrective action, or instructions to follow new and existing program or administrative procedures.

Administrative Directives (ADM)

• 24-ADM-12 Elimination of Photo Image and Signature on Common Benefit Identification Cards (CBIC)
• 24-ADM-11 New Temporary Assistance Recertification Periods and Corresponding Verification Requirements for Household Composition and Residence
• 24-ADM-10 Use of Experian for Employment and Income Verification Purposes
  • 24-ADM-10 Attachment 1 –Experian Terms of Use
  • 24-ADM-10 Attachment 2 –USDA Membership Application USDA Onboarding
  • 24-ADM-10 Attachment 3 –Security Designate Request Form
• 24-ADM-09 The New York State Combined Application Project (NYSCAP)
• 24-ADM-08 Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) Third-Party Partnerships
  • 24-ADM-08 Attachment 1 –Local Workforce Development Board (LWDB) Approval Form
• 24-ADM-07 Use of Equifax - The Work Number (TWN) for Employment and Income Verification Purposes – Child Care Assistance
  • 24-ADM-07 Attachment 1 – The Work Number (TWN) Training and User Guide
  • 24-ADM-07 Attachment 2 – OTDA Global Non-Disclosure Agreement (NDA)
• 24-ADM-06 2024-2025 Flexible Fund for Family Services (FFFS)
  • 24-ADM-06 Attachment 1 – FFFS 2024-2025 District Allocations
  • 24-ADM-06 Attachment 2 – FFFS 2024-25 Grandfathered COPS FFFS Dedications
  • 24-ADM-06 Attachment 3 – FFFS 2024-2025 Child Welfare Thresholds
  • 24-ADM-06 Attachment 4 – FFFS System District User Manual
  • 24-ADM-06 Attachment 5 – FFFS 2024-2025 FFFS Desk Reference Guide
• 24-ADM-05 Homeless Services Plan (HSP), HSP Outcome Reporting
  • 24-ADM-05 Attachment 1 – Homeless Services Plan Template
  • 24-ADM-05 Attachment 2 – Homeless Services Plan Outcome Report Template
  • 24-ADM-05 Attachment 3 – List of HUD-Funded Continuum of Care Contacts
• 24-ADM-04 Temporary Assistance Budgeting — 2024 Earned Income Disregard
• 24-ADM-03 Updated New York City Death Match Process
• 24-ADM-02 Direct Cash Transfer Pilot Program
• 24-ADM-01 United States Department of Agriculture (USDA) Civil Rights Requirements and Revised Non-Discrimination Statement
  • 24-ADM-01 Attachment 1 – Revised USDA-FNS Non-Discrimination Statement - English
  • 24-ADM-01 Attachment 2 – Revised USDA-FNS Non-Discrimination Statement – Spanish

Information Letters (INF)

• 24-INF-07 2025 Federal Cost-of-Living Adjustment (COLA) and 2025 SSI and SSP Maximum Monthly Benefit Levels Chart
  • 24-INF-07 Attachment 1 – 2025 SSI and SSP Maximum Monthly Benefit Levels Chart
• 24-INF-06 100% Earned Income Disregards: Release of Outreach Publication for Workforce Development and Community Partners
  • 24-INF-06 Attachment 1 – Pub-5249 “100% Earned Income Disregards for Public Assistance Recipients: Information for Workforce Development and Community Partners”
• 24-INF-05 Release of Informational Flyers about the New Public Assistance Earned Income Disregards
  • 24-INF-05 Attachment 1 – Pub-5263 – “Work Pays – Start a Job, Increase Your Income, Keep Your Benefits”
  • 24-INF-05 Attachment 2 – Pub-5264 – “Work Pays – Learn, Earn, and Keep Your Benefits”
• 24-INF-04 Cost Avoidance Calculations for Program Integrity Initiatives
  • 24-INF-04 Attachment 1 – Cost Avoidance Calculation Chart
• 24-INF-03 Introduction of LDSS-5260 “Telephonic Administrative Disqualification Hearing Cover Letter” Form
  • 24-INF-03 Attachment 1 – Funding Allocations
• 24-INF-02 Earned Income Tax Credit (EITC) and Summary of Other Available Federal and State Tax Credits
• 24-INF-01 Change in Internal Revenue Service Mileage Rates for 2024

Local Commissioner Memoranda (LCM)

• 24-LCM-19 Supplemental Guidance on the New York State Shelter Arrears Eviction Forestallment (SAEF) Program
• 24-LCM-19 Attachment 1 – SAEF Program Application Template
• 24-LCM-19 Attachment 2 – SAEF Program Notice of Determination Letter Template
• 24-LCM-19 Attachment 3 – SAEF Program Summation Report Template
• 24-LCM-19 Attachment 4 – Questions and Answers on the SAEF Program
• 24-LCM-18 Revisions to the LDSS-5062A SNAP Employability/ABAWD Code Desk Guide
• 24-LCM-18 Attachment 1 – LDSS-5062A SNAP Employability/ABAWD Status Screening and Code Assignment Desk Guide
• 24-LCM-17 FFY 2025 Supplemental Nutrition Assistance Program (SNAP) Employment and Training (E&T) Allocations
• 24-LCM-17 Attachment A – FFY 2025 SNAP E&T District Allocations
• 24-LCM-16 Child Support Incentives – Federal Fiscal Years 2022 and 2024
• 24-LCM-16 Attachment 1 – Adjustment of Actual to Reported Incentives – FFY 2022
• 24-LCM-16 Attachment 2 – Estimated Incentives – FFY 2024
• 24-LCM-15 2024-2025 Home Energy Assistance Program (HEAP)
  • 24-LCM-15 Attachment 1 – HEAP Heating Equipment Repair and Replacement Reference Tool
  • 24-LCM-15 Attachment 2 – HEAP Clean and Tune Benefit Reference Tool
  • 24-LCM-15 Attachment 3 – HEAP Cooling Assistance Component Reference Tool
  • 24-LCM-15 Attachment 4 – HEAP Desk Guide (LDSS-5005)
  • 24-LCM-15 Attachment 5 – Special Claiming Codes for Prevention and Restoration Chart
  • 24-LCM-15 Attachment 6 – NYS HEAP Administrative Form Guide
  • 24-LCM-15 Attachment 7 – HEAP Systems Quick Reference Tool (LDSS-5099)
  • 24-LCM-15 Attachment 8 – Request for Approval of Local Equivalent Forms (OTDA-5199)
• 24-LCM-14 Revisions to the LDSS - 4594, LDSS - 4594 NYC, LDSS - 4595, LDSS - 4595 NYC, LDSS - 5058, LDSS – 5091 and Obsoletion of LDSS – 5041
• 24-LCM-13 Code Blue Allocations
  • 24-LCM-13 Code Blue Attachment 1 – Funding Allocations
  • 24-LCM-13 Code Blue Attachment 2 – Claiming Instructions
  • 24-LCM-13 Code Blue Attachment 3 – Code Blue Annual Report
• 24-LCM-12 New York State Shelter Arrears Eviction Forestallment (SAEF) Program
  • 24-LCM-12 Attachment A – 2024-2025 Shelter Arrears Eviction Forestallment Program Allocations
• 24-LCM-11 Use of SSA Data Including Verified SSNs
• 24-LCM-10 Home Energy Assistance Program (HEAP) Low Income Worksheet (LDSS-3829) Obsolete
• 24-LCM-09 Youth Employment Program (YEP) Allocations
  • 24-LCM-09 Attachment A – 2024-2025 YEP Allocations
  • 24-LCM-09 Attachment B – 2024-2025 NYS YEP District Designation Form
  • 24-LCM-09 Attachment C – 2024-2025 YEP District and LWDB Performance Goal Form
• 24-LCM-08 Revised FFY 2023-2024 Home Energy Assistance Program (HEAP) Administrative Allocations
  • 24-LCM-08 Attachment 1 – 2023-2024 Revised HEAP District Administrative Allocations
• 24-LCM-07 Allocations for SFY 2024-2025 Family-Centered Case Management Services
  • 24-LCM-07 Attachment A – 2024-2025 Family-Centered Services Allocations by District
  • 24-LCM-07 Attachment B – 2024-2025 Family-Centered Services Program Plan
• 24-LCM-06 2024 New York State TANF Summer Youth Employment Program Allocations
  • 24-LCM-06 Attachment A – 2024 SYEP Allocation
  • 24-LCM-06 Attachment B – 2024 NYS SYEP District Designation Form
  • 24-LCM-06 Attachment C – 2024 District and LWDB Performance Goal Form
• 24-LCM-05 24-LCM-05 Code Blue Reporting and Monitoring
  • 24-LCM-05 Attachment 1 – Code Blue Annual Report
• 24-LCM-04 Implementation of Administrative Directive 23-ADM-10 - Questions and Answers
  • 24-LCM-04 Attachment 1 – Questions and Answers Regarding the Implementation of Administrative Directive 23-ADM-10
• 24-LCM-03 FFY 2024 Home Energy Assistance Program (HEAP) Administrative Allocations
  • 24-LCM-03 Attachment 1 – FFY 2024 HEAP District Administrative Allocations
• 24-LCM-02 2024-2025 New York State Rental Supplement Program Allocations
  • 24-LCM-02 Attachment A – 2024-2025 Rental Supplement Program Allocations
  • 24-LCM-02 Attachment B – 2024-2025 Rental Supplement Program Plan
  • 24-LCM-02 Attachment C – Rental Supplement Program Claiming Instructions
• 24-LCM-01 2023-2024 Home Energy Assistance Program (HEAP) Program Allocations
  • 24-LCM-01 Attachment 1 – 2023-2024 HEAP District Program Allocations